Number of Incidents
0 outages
Since last incident
238 days
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Minor · 8 months ago · lasted 3 days
[Model Portfolio] Issue with subset of equities being removed/delisted from Model Portfolios
We have been made aware that a large number of Model Portfolios have had securities delisted in our overnight processing though they should not have been removed. We are actively investigating the issue and will provide updates here as they come in. We apologize for the inconvenience this causes our users.
Minor · started about 2 years ago
Issue with Excel Addin versions less than 4.1
We are working to fix an issue with Excel Addin versions less than 4.1. We expect a fix in the next hour. An immediate fix is to upgrade to the latest excel version: https://ycharts.com/excel
Minor · started about 2 years ago
We are currently investigating an issue that is impacting our Excel connectivity. This issue is affecting a small percentage of our clients and we are actively working to address the problem. Please follow our status page(https://status.ycharts.com/) to subscribe to our future updates. We sincerely apologize for the inconvenience and will post updates when we have an ETA on a solution.
Minor · started over 2 years ago
At 2:09 PM EDT until 2:17 PM EDT the YCharts application experiences a DoS attack that caused minor disruption to our users for approximately 8 minutes. It is important to note that a DoS attack does not compromise user's data or privacy in any way, it simply causes the site to be slow and at points unreachable. The attack was mitigated in minutes and work is underway to make future attacks unsuccessful and not cause a disruption to our users.
Minor · started about 4 years ago
An issue with our underlying host the main YCharts database to become unavailable. An automatic failover was initiated. This caused approximated 5 minutes of downtime.
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