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Yotpo Outages
Resolved Minor Service degradation - on-site widgets and API issues
Overall Description of the issue and Affected Services: The Yotpo Reviews and Ratings on-site widgets might fail to load on-site intermittently and storefront APIs might time out Start Time: June 21, 2022 - 15:05 (UTC) Business Impact: The Yotpo Reviews and Ratings widgets might have intermittent loading issues on-site. This mainly affects customers which set their widgets to the "Immediate Update" setting in the Yotpo admin. In addition, storefront API endpoints might time out. We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Resolved Minor Service degradation - On-site widgets intermittent issues | April 29, 2022
Overall Description of the issue and Affected Services: The Yotpo Reviews and Ratings on-site widgets might load on-site with delay or not load at all for specific customers. Start Time: April 29, 2022 - 13:00 (UTC) Business Impact: The Yotpo Reviews and Ratings widgets might load on-site with delay or not load at all for specific customers. We apologize for the inconvenience and appreciate your patience while our engineering teams worked to resolve the matter. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Resolved Minor Service degradation - On-site widgets intermittent issues
Overall Description of the issue and Affected Services: The Yotpo Reviews and Ratings on-site widgets might fail to load on-site intermittently Start Time: April 12, 2022 - 09:35 AM (UTC) Business Impact: The Yotpo Reviews and Ratings widgets might have intermittent loading issues on-site. This mainly affects customers which set their widgets to the "Immediate Update" setting in the Yotpo admin. We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Resolved Minor Service degradation - on-site widgets and API issues
Overall Description of the issue and Affected Services: The Yotpo Reviews and Ratings on-site widgets might fail to load on site intermittently for specific customers and API calls might time out or fail to return a response. Start Time: October 31, 2021 - 14:15 (UTC) Business Impact: The Yotpo Reviews and Ratings widgets might fail to load on site for specific customers and API calls might time out or fail to return a response. We apologize for the inconvenience and appreciate your patience while our engineering teams work to resolve the matter. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Resolved Minor Service Degradation - On-site widgets might fail to load for certain Shopify merchants
Overall Description of the issue and Affected Services: The Yotpo Reviews and Ratings on-site widgets might fail to load for certain Shopify merchants Start Time: October 1, 2021 - 18:20 (UTC) Business Impact: The Yotpo Reviews and Ratings on-site widgets might have failed to load for certain Shopify merchants. We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Yotpo Components Status
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There are a few things you can try:
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