Outage in Yousign

Degradation of the document preview

Resolved Minor

June 16, 2022 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Some customers may be experiencing an issue with document preview. Our engineers are working to identify and resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

Components affected

Yousign APP V2 - https://webapp.yousign.com Yousign API V2 - https://api.yousign.com

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 06/16/2022 12:32PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 06/16/2022 12:19PM

Some customers may be experiencing an issue with document preview. Our engineers are working to identify and resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

Latest Yousign outages

[Production] - V2 + V3 - APP + API - Slowness on our platform (V2) & signature processing delays (V2 & V3) - about 2 months ago

[Production] - V3 - APP + API - Errors and slowness on our App and API v3 - about 2 months ago

[Production] - V2 - API - Slowness on our API V2 webhooks processing - 2 months ago

Degradation of Yousign v2 - 3 months ago

Archiving Delay - 3 months ago

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