Outage in Zai

Potential issue with upstream provider

Resolved Minor

April 27, 2023 - Started 12 months ago - Lasted about 7 hours
Official incident page

Need to monitor Zai outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zai, and never miss an outage again.
Start Free Trial

Outage Details

We've been alerted to a possible issue with an upstream provider, potentially causing issues with card account creation. We are monitoring the situation closely, and will provide further updates as they become available.

Components affected

Zai Cards

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/27/2023 11:23AM

Upstream services appear to be working as expected, this incident can now be resolved on that basis.

MONITORING 12 months ago - at 04/27/2023 04:43AM

We've been alerted to a possible issue with an upstream provider, potentially causing issues with card account creation.

We are monitoring the situation closely, and will provide further updates as they become available.

Latest Zai outages

Investigating issues with Batch Payments - 17 days ago

Investigating issues with Prelive APIs - 19 days ago

Delay in processing some BPay Payouts - about 1 month ago

Investigating issues with Pre-Live APIs - 3 months ago

Investigating issues with Production APIs - 3 months ago

The easiest way to monitor Zai and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook