Outage in Zapier

Zapier.com is returning 500 errors for users attempting to log in

Resolved Minor
April 05, 2022 - Started about 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We're currently experiencing an issue where Zapier.com returns 500 errors for users attempting to log in. You'll see this message when you attempt to create a new session. We're currently investigating this issue and working on how to mitigate the impacts. Zaps are continuing to run as usual at this time.
Components affected
Zapier Website
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 04/06/2022 12:36AM

TL;DR: The issue has been identified and mitigated. We're now monitoring this incident.

We experienced an issue where Zapier.com returned 500 errors for users attempting to log in. The message manifested in the following way while trying to log in:

This Edge Function has crashed.
Your connection is working correctly.
Vercel is working correctly.
500: INTERNAL_SERVER ERROR
Code: 'EDGE_FUNCTION_INVOCATION_FAILED`

We've identified an issue that was causing our sessions database to error and spike in CPU usage. We've now mitigated those impacts, and you should be able to log in and access Zapier.com as expected.

Please note that your Zaps continue to run and process as usual -- no impacts there.

We'll continue monitoring this issue and work to fully resolve this incident. We'll update this StatusPage as soon as we're able. If you have further questions, please reach out to our Support Team here: https://zapier.com/app/get-help

INVESTIGATING about 2 years ago - at 04/05/2022 11:53PM

We're currently experiencing an issue where Zapier.com returns 500 errors for users attempting to log in. The message can manifest in the following way while attempting to log in:

This Edge Function has crashed.
Your connection is working correctly.
Vercel is working correctly.
500: INTERNAL_SERVER ERROR
Code: 'EDGE_FUNCTION_INVOCATION_FAILED`

We're currently investigating this issue and working on how to mitigate the impacts. Zaps are continuing to run as usual at this time.

INVESTIGATING about 2 years ago - at 04/05/2022 11:28PM

We're currently experiencing an issue where Zapier.com returns 500 errors for users attempting to log in. You'll see this message when you attempt to create a new session.

We're currently investigating this issue and working on how to mitigate the impacts. Zaps are continuing to run as usual at this time.

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