Outage in Zero Hash

New Incident: Delayed Withdrawals

Resolved Minor

May 18, 2023 - Started 11 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating the issue

Components affected

Zero Hash Digital Asset Withdrawals

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/19/2023 04:44AM

Issues with withdrawals has been resolved, and delayed withdrawals have been processed. We will continue to actively monitor for any further disruptions.

MONITORING 11 months ago - at 05/19/2023 02:27AM

A fix has been implemented by our MPC Technology provider to resolve the issue & we are currently monitoring the results.

INVESTIGATING 11 months ago - at 05/18/2023 10:59PM

We are currently investigating the issue

Latest Zero Hash outages

Outage on API endpoint /participants/customers/new - 4 days ago

Partial Outage on /convert_withdraw and /withdrawals Endpoints - 4 days ago

Solana Mainnet Issues Causing Withdrawal Delays - 12 days ago

multiple endpoint elevated error rates affecting withdrawal requests and network fee estimations - 18 days ago

Delays in Trade Settlement - 22 days ago

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