Outage in Zipwhip

T-Mobile Latency

Resolved Minor
November 25, 2022 - Started over 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

Zipwhip operations is currently observing latency towards T-Mobile subscribers. This issue may be impacting customers' SMS and MMS MO / MT messaging from / to T-Mobile toll-free and 10 DLC lines as well as DLRs. Zipwhip reports some MMS failures toward T-Mobile destinations Thank you for your patience as we work towards mitigation of this issue. Further details will be provided as available.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/25/2022 11:48PM

Zipwhip Operations has Resolved the latency towards T-Mobile subscribers.

This issue may have impacted:
- SMS and MMS Messaging from / to T-Mobile Toll-Free and 10 DLC lines as well as DLRs.
- Intermittent failures with MMS messages toward T-Mobile destinations.

Thank you for your patience while working with the Carrier for remediation.

We will be following up with the Carrier for better future performance.

MONITORING over 1 year ago - at 11/25/2022 11:14PM

Zipwhip Operations is no longer observing latency towards T-Mobile subscribers.

This issue may have impacted:
- SMS and MMS Messaging from / to T-Mobile Toll-Free and 10 DLC lines as well as DLRs.
- Intermittent failures with MMS failures toward T-Mobile destinations.

Thank you for your patience while working with the Carrier for remediation.

We will be Monitoring this issue for full Resolution.

INVESTIGATING over 1 year ago - at 11/25/2022 03:44PM

Zipwhip operations is currently observing latency towards T-Mobile subscribers.

This issue may be impacting customers' SMS and MMS MO / MT messaging from / to T-Mobile toll-free and 10 DLC lines as well as DLRs.

Zipwhip reports some MMS failures toward T-Mobile destinations

Thank you for your patience as we work towards mitigation of this issue.

Further details will be provided as available.

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