This chart provides user-reported problems for Zonos in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Zonos status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Zonos outages.
Minor Resolved · about 2 months ago · lasted about 3 hours
Slow response times with Classify service
We are investigating reports of slow responses and timeouts with the Classify service.
Minor Resolved · 6 months ago · lasted 17 minutes
elevated error rate in ZonosApi on the /v1/landed_cost endpoint
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Minor Resolved · about 1 year ago · lasted about 1 month
Intermittent errors in Dashboard
We are investigating reports of intermittent errors for some users. We will provide more details once we identify the root cause.
Major Resolved · about 1 year ago · lasted about 1 month
We are experiencing a service outage. Our team is currently working to restore service. We apologize for any inconvenience. Checkout users may be affected. We will provide an additional update ASAP.
Minor Resolved · over 1 year ago · lasted 8 months
Quotes not returning
We are currently investigating this issue.
Minor Resolved · over 2 years ago · lasted over 1 year
Order numbers index not populating
New order number are not showing up in Zonos Dashboard. You are still able to pull up individual orders, but you cannot lookup newer orders.
Minor Resolved · over 2 years ago · lasted over 1 year
Third party database outage.
We are currently investigating this issue. A database provider of Zonos has unexpectedly dropped service. They are not indicating when they will be up and we are looking to move to another source now.
Check the current status of the components
Our landed cost technology simplifies global commerce by giving businesses a total landed cost solution. Get duty and tax quotes, classify HS codes, and more.
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