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Major Resolved
We have detected that Zuora Billing Analytics is unavailable for customers in EU production environment. We are investigating the issue with the highest priority now.
Minor Resolved
We monitored there were some failures from avalara remote server, random error code is returned (500, 502, 403). Avalara has fixed it, Impacted transactions need to be retried from the customer side.
Number of Incidents
1 issues
Last incident
9 days ago
IsDown offers an easy way to monitor Zuora with maximum flexibility
IsDown monitors Production Analytics for major outages. A major outage is when Production Analytics experiences a critical issue that severely affects one or more services/regions. When Zuora marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Zuora status page for minor outages. A minor outage is when Production Analytics experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Zuora status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Zuora publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Zuora and all their 41 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Zuora and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Zuora is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Zuora status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Zuora Production Analytics outages, issues and problems' at the top of the page.
Zuora Production Analytics last outage was on April 10, 2024 with the title "Zuora Billing Analytics is unavailable in EU Production"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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