Outage in Zuora

Performance degradation impacted UI & SOAP API calls

Resolved Minor

January 30, 2023 - Started about 1 year ago - Lasted 4 days
Official incident page

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Outage Details

We're investigating a performance degradation that impacted UI & SOAP API calls for a subset of customers

Components affected

Zuora Production UI Zuora Production API

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/03/2023 06:35PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/31/2023 06:54AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 01/31/2023 02:08AM

The issue has been identified and we are actively working on a fix.

INVESTIGATING about 1 year ago - at 01/30/2023 02:47PM

We're investigating a performance degradation that impacted UI & SOAP API calls for a subset of customers

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