We continuously monitor the official Zwift status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Zwift outages.
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Zwift Companion Help Page is Blank
Zwift monitoring has been alerted to an issue impacting the help page on the Zwift Companion App. Currently, the help page is not showing any data. The team is investigating the issue. While we work on a fix for that, please contact us here instead: https://www.zwift.com/contact-us
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Zwift monitoring is are of an ongoing maintenance revolving around User IDs and Achievements. We will update this once the maintenance is complete.
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Zwift monitoring has been made aware of an issue with www.Zwift.com. The website is not rendering correctly for visitors from areas other than the USA, UK, EU, Canada and Japan. We appreciate your patience as our team investigates the issue. Updates to follow.
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Zwift monitoring has become aware of an issue with Discourse. They are reporting a partial outage as some of their services are undergoing unplanned maintenances. During this time our forums may see disruption. We will follow up with updates as information becomes available.
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Zwift Support Pages Temporarily Unavailable
There is currently an issue preventing our Support pages from loading on Zwift.com. If you require assistance, you can use the following workaround to contact Zwift Support directly: * Visit Zwift.com * Select the "Contact Us" modal at the bottom of the page
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UK/EU | GoCardless and Payment Method Updates are Unavailable
Customers are unable to create new payment methods using GoCardless or update their existing GoCardless information. Credit Card and PayPal are still available for payment processing.
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Strava reports issues with their service.
We have seen a delay in uploading fit files to Strava on our side. Strava states that as of Feb 24, 15:06 PST, a fix has been implemented and they are monitoring the results.
Maintenance
We are aware of an issue affecting some players when they attempt to join events. We are actively investigating.
User-reported problems for Zwift in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
Zwift is virtual training for running and cycling. Smash your goals and compete with others around the world. With structured workouts and social group rides.