Ticketing and CRM (ConnectWise)

We are currently investigating reports of Unable to assign resources on ConnectWise PSA. We will follow up with more information soon.

We have received reports of delays syncing assets from ConnectWise Platform to ConnectWise PSA. Our teams have successfully identified the root cause of the issue and are currently rolling out a fix to all impacted partners. We estimate the full rollout to all partners to be completed within 12 hours. We will provide further guidance once that process is complete. As a workaround, affected partners can manually initiate a resync from the PSA Integration in the ConnectWise Platform.