We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.
We have identified and resolved an issue which resulted in errors when attempting to access Claude.ai, including logging in via subscriptions for Claude Code. Errors occurred between 1:00pm (20:00 UTC) through 1:08pm PT (20:08 UTC). We are monitoring closely to ensure no further issues.
From 9:02–9:08am PT / 16:02–16:08 UTC) users experienced issues when logging into Claude.ai, including for connecting Claude Code with subscription. At this time, this issue has been resolved, but we are continuing to investigate a potential issue impacting users of the Claude.ai desktop application.
Users report website downtime, login failures, 'Claude at capacity' errors, and authentication issues. Indicates potential system overload and server problems.