Datto
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Last 30 Days
Ongoing Incidents
Datto SaaS Protection - Service disruption for customers on node 'des1-bfyii-2963'
We are aware of a problem where SaaS Protection customers hosted on node ‘des1-bfyii-2963' are experiencing backup failures across all services. The Kaseya R&D Team has identified the issue and are working to address it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Datto SaaS Protection - Backup performance degradation for services on pod 'use1-saas-p6'
We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'use1-saas-p6' are experiencing degraded backup performance for some services. The Kaseya R&D Team has identified the issue and implemented changes to address it. We are actively monitoring the results. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Datto SaaS Protection - Backup performance degradation for Teams services on pod 'cae1-saas-p0'
We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' are experiencing degraded backup performance for Teams services. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Datto Workplace - File Uploads May Experience Delays for Files Exceeding 5MB In Size
We are aware of a problem where Datto Workplace users can experience an issue where file uploads may experience delays for files exceeding 5MB in size; however, the upload process will complete successfully. The Kaseya R&D Team is currently investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Datto BCDR - Siris 5-6 and higher devices may report a temperature above the manufacturer's recommended threshold
The issue has been identified and a permanent fix is currently being investigated As a temporary workaround, a task has been sent to the fleet to adjust the fan speeds of the impacted devices Please bear in mind that the newly adjusted fan speeds will also increase the noise levels these devices are producing during this time frame.
Unitrends Cloud - Partial Service Disruption - LHR2 DC
We are currently experiencing partial service disruption for targets on LHR2 DC due to unplanned maintenance. Our team is working to restore the functionality on the affected instances at this time. We apologize for any inconvenience. - Kaseya Cloud Operations Team