Datto

Datto

MINOR

Last 30 Days

17 incidents
December 16, 2025
10:54 UTC
Datto RMM - errors may intermittently return in the UI, and features may fail to load
21:39 UTC
KaseyaOne - Error when logging into specific modules via Unified Login
December 17, 2025
No incidents reported
December 18, 2025
No incidents reported
December 19, 2025
10:07 UTC
Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p1'
December 20, 2025
No incidents reported
December 21, 2025
No incidents reported
December 22, 2025
No incidents reported
December 23, 2025
No incidents reported
December 24, 2025
13:37 UTC
Datto Endpoint Backup - Backup Failures On "gbe2-dtc-server-409281"
December 25, 2025
No incidents reported
December 26, 2025
No incidents reported
December 27, 2025
No incidents reported
December 28, 2025
No incidents reported
December 29, 2025
17:09 UTC
Datto SaaS Protection - Node 'use1-bfyii-288' - Maintenance Notice
December 30, 2025
No incidents reported
December 31, 2025
No incidents reported
January 01, 2026
No incidents reported
January 02, 2026
12:39 UTC
Endpoint Backup v2 - Backup Partial Outage
20:28 UTC
Datto SaaS Protection - "504 Gateway Timeout" error when accessing customers hosted on pod 'des1-saas-p0'
January 03, 2026
No incidents reported
January 04, 2026
No incidents reported
January 05, 2026
No incidents reported
January 06, 2026
22:21 UTC
IT Glue - Network Glue - Network Glue collectors return error
January 07, 2026
No incidents reported
January 08, 2026
09:01 UTC
Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p1'
16:53 UTC
Endpoint Backup v2 - Agent Deployment Errors in the UK Region
January 09, 2026
06:59 UTC
Service Disruption - US - NA1VSA04
20:56 UTC
Endpoint Backup v2 - Agent Deployment Errors in the UK Region
21:47 UTC
Kaseya Quote Manager - Errors and latency due to Azure service issue
January 10, 2026
No incidents reported
January 11, 2026
06:01 UTC
Service Disruption - US - NA1VSA04
January 12, 2026
13:28 UTC
Datto Direct to Cloud Agent Pairing Services Failing
15:48 UTC
VSA9 - Partial Service Disruption - US-NA1VSA37
01:43 UTC
Intermittent Web Remote Connection Failures
January 13, 2026
No incidents reported
January 14, 2026
No incidents reported

Ongoing Incidents

Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p0'

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint backup performance. The Kaseya R&D Team is currently investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 6 months ago

Datto SaaS Protection - Backup performance degradation for Teams services on pod 'cae1-saas-p0'

We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' are experiencing degraded backup performance for Teams services. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 8 months ago

Incidents in the last 30 days

Intermittent Web Remote Connection Failures

Web Remote fails to connect and 502's.

Datto
Started 1 day ago Resolved in about 11 hours

VSA9 - Partial Service Disruption - US-NA1VSA37

We are experiencing a partial service disruption on na1vsa37 that may affect the application functionality. Our team is working to restore functionality on the instance at this time. We apologize for any inconvenience. - Kaseya Cloud Operations Team

Datto
Started 1 day ago Resolved in about 2 hours

Datto Direct to Cloud Agent Pairing Services Failing

We are aware of a problem where Datto Direct to Cloud Agent Pairing Services are currently failing. The Kaseya R&D Team is investigating the issue at this time. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 2 days ago Resolved in about 23 hours

Service Disruption - US - NA1VSA04

We are currently experiencing service disruption for US - NA1VSA04, where administrators may be unable to login to UI. Our team is actively working to restore functionality at this time. We apologize for any inconvenience. - Cloud Operations Team

Datto
Started 3 days ago Resolved in about 3 hours

Kaseya Quote Manager - Errors and latency due to Azure service issue

We are aware of a problem where latency and 'service unavailable' errors are displaying for Kaseya Quote Manager due to an Azure service issue. The Kaseya R&D Team is monitoring the event and investigating potential mitigation options. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 4 days ago Resolved in 39 minutes

Endpoint Backup v2 - Agent Deployment Errors in the UK Region

We are aware of a problem where new Endpoint Backup v2 deployments in the UK region will fail to process. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 4 days ago Resolved in 4 days

Service Disruption - US - NA1VSA04

We are currently experiencing service disruption for US - NA1VSA04, where administrators may be unable to login to UI. Our team is actively working to restore functionality at this time. We apologize for any inconvenience. - Cloud Operations Team

Datto
Started 5 days ago Resolved in about 10 hours

Endpoint Backup v2 - Agent Deployment Errors in the UK Region

We are aware of a problem where new Endpoint Backup v2 deployments in the UK region will fail to process. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 6 days ago Resolved in about 4 hours

Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p1'

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p1' may experience degraded SharePoint backup performance. The Kaseya R&D Team is currently investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 6 days ago Resolved in 4 days

IT Glue - Network Glue - Network Glue collectors return error

We are aware of a problem where Network Glue connectors return an error indicating that network data could not be retrieved. The Kaseya R&D Team has identified the issue and is working on a solution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 7 days ago Resolved in about 16 hours

Datto SaaS Protection - "504 Gateway Timeout" error when accessing customers hosted on pod 'des1-...

We are aware of a problem where some customers attempting to access their SaaS Protection accounts hosted on pod 'des1-saas-p0' may receive a "504 Gateway Timeout" error. The Kaseya R&D Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 12 days ago Resolved in about 2 hours

Endpoint Backup v2 - Backup Partial Outage

We are aware of a problem where Endpoint Backup v2 users can experience intermittent issues with backups, restores and deployment issues. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 12 days ago Resolved in about 8 hours

Datto SaaS Protection - Node 'use1-bfyii-288' - Maintenance Notice

We will be performing maintenance on Datto SaaS Protection node ‘use1-bfyii-288' starting Monday December 29th which will require the node to be taken offline temporarily. The maintenance is estimated to take 3-4 days to complete. During this downtime, customers hosted on node ‘use1-bfyii-288' will experience impact to systems and related services to Datto SaaS Protection including: Account ...

Datto
Started 16 days ago Resolved in 4 days

Datto Endpoint Backup - Backup Failures On "gbe2-dtc-server-409281"

We are aware of a problem where Datto Endpoint Backup assets paired to server "gbe2-dtc-server-409281" can experience unsuccessful backup attempts. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 21 days ago Resolved in 14 days

Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p1'

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p1' may experience degraded SharePoint backup performance. The Kaseya R&D Team is Investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 26 days ago Resolved in 4 days

KaseyaOne - Error when logging into specific modules via Unified Login

We are aware of an issue where an error occurs when logging in to Datto RMM or Endpoint Disaster Recovery via KaseyaOne Unified Login. The Kaseya R&D Team is investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 28 days ago Resolved in about 1 hour

Datto RMM - errors may intermittently return in the UI, and features may fail to load

We are aware of a problem where errors may intermittently return in the UI, and features may fail to load for Datto RMM The Kaseya R&D Team are actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 29 days ago Resolved in about 1 hour