Datto

ConnectBooster - QuickBooks Online invoice images impacting Invoice PDFs

We are aware of reports regarding QuickBooks Online invoice images not displaying as intended. Our team is currently working with Intuit to resolve this issue. As a workaround, please utilize the PSA invoice image rather than the one provided by QuickBooks Online or remove the invoice images. More information will follow when available. If you need assistance with the workaround, please create a ticket with our Support team or contact them at 833-863-2237. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto SaaS Protection - Backup performance degradation for Teams services on pod 'cae1-saas-p0'

We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' are experiencing degraded backup performance for Teams services. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto BCDR - Siris 5-6 and higher devices may report a temperature above the manufacturer's recommended threshold

The issue has been identified and a permanent fix is currently being investigated As a temporary workaround, a task has been sent to the fleet to adjust the fan speeds of the impacted devices Please bear in mind that the newly adjusted fan speeds will also increase the noise levels these devices are producing during this time frame.