Datto

Datto

MINOR

Last 30 Days

21 incidents
November 24, 2025
07:29 UTC
Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-1533'
16:11 UTC
Autotask - America East 2 - Delays with Incoming Email Processing
November 25, 2025
No incidents reported
November 26, 2025
15:07 UTC
Datto SaaS Protection - Service disruption for customers hosted on node 'use1-bfyii-612'
19:06 UTC
VSA9 - Service Disruption - Kaseya Software Deployment and Update
November 27, 2025
02:11 UTC
Kaseya Quote Manager - Custom Text on Product Titles in Quotes has disappeared
23:46 UTC
Kaseya Quote Manager - v25.19.2 Hotfix Release
November 28, 2025
17:17 UTC
Datto File Protection/Datto Work Place - Service Interruption - Customer are unable to login through the Manager Portal
November 29, 2025
No incidents reported
November 30, 2025
17:35 UTC
Vorex - Platform Inaccessible
December 01, 2025
No incidents reported
December 02, 2025
01:45 UTC
Endpoint Backup V2 - Service Interruption
02:55 UTC
Partial Service Disruption - UniView, Passly
21:37 UTC
Autotask - America East 1 - Delays with Email Processing
December 03, 2025
No incidents reported
December 04, 2025
15:25 UTC
Endpoint Backup v2 - Backup Service Interruption with Impacted Asset Visibility in Uniview Portal
December 05, 2025
09:01 UTC
Service Disruption - VSA9
09:12 UTC
Service Disruption - BMS & VOREX
09:12 UTC
Service Disruption - VSA10
December 06, 2025
04:28 UTC
Zinfandel - Delay In Policy Deployment
20:54 UTC
VSA9 - Partial Service Disruption - US-NA1-VSA37
December 07, 2025
No incidents reported
December 08, 2025
No incidents reported
December 09, 2025
12:11 UTC
Datto SaaS Protection - Backup performance degradation for some services on pod 'gbe2-saas-p1'
December 10, 2025
No incidents reported
December 11, 2025
No incidents reported
December 12, 2025
No incidents reported
December 13, 2025
No incidents reported
December 14, 2025
No incidents reported
December 15, 2025
No incidents reported
December 16, 2025
10:54 UTC
Datto RMM - errors may intermittently return in the UI, and features may fail to load
21:39 UTC
KaseyaOne - Error when logging into specific modules via Unified Login
December 17, 2025
No incidents reported
December 18, 2025
No incidents reported
December 19, 2025
10:07 UTC
Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p1'
December 20, 2025
No incidents reported
December 21, 2025
No incidents reported
December 22, 2025
No incidents reported
December 23, 2025
No incidents reported

Ongoing Incidents

Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p1'

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p1' may experience degraded SharePoint backup performance. The Kaseya R&D Team is Investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 4 days ago

Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p0'

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint backup performance. The Kaseya R&D Team is currently investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 5 months ago

Datto SaaS Protection - Backup performance degradation for Teams services on pod 'cae1-saas-p0'

We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' are experiencing degraded backup performance for Teams services. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 7 months ago

Incidents in the last 30 days

Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p1'

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p1' may experience degraded SharePoint backup performance. The Kaseya R&D Team is Investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 4 days ago

KaseyaOne - Error when logging into specific modules via Unified Login

We are aware of an issue where an error occurs when logging in to Datto RMM or Endpoint Disaster Recovery via KaseyaOne Unified Login. The Kaseya R&D Team is investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 6 days ago Resolved in about 1 hour

Datto RMM - errors may intermittently return in the UI, and features may fail to load

We are aware of a problem where errors may intermittently return in the UI, and features may fail to load for Datto RMM The Kaseya R&D Team are actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 7 days ago Resolved in about 1 hour

Datto SaaS Protection - Backup performance degradation for some services on pod 'gbe2-saas-p1'

We are aware of a problem where SaaS Protection customers hosted on node ‘gbe2-saas-p1' are experiencing degraded backup performance for some services. The Kaseya R&D Team has identified the issue and are working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 14 days ago Resolved in 2 days

VSA9 - Partial Service Disruption - US-NA1-VSA37

We are currently experiencing partial service disruption for US-NA1-VSA37, where administrators may be unable to login to Ui. Our team is working to restore the functionality on the affected instances at this time. We apologize for any inconvenience. - Cloud Operations Team

Datto
Started 16 days ago Resolved in about 3 hours

Zinfandel - Delay In Policy Deployment

Policies are stuck in "Deploying" status for Zinfandel platform

Datto
Started 17 days ago Resolved in about 1 hour

Service Disruption - VSA10

We are currently experiencing a service disruption due to an ongoing Cloudflare incident. Our services may be slow or unavailable. We are monitoring the situation and will provide updates as Cloudflare progresses with the fix. Apologies for the inconvenience this may cause. - Cloud Operations Team

Datto
Started 18 days ago Resolved in about 1 hour

Service Disruption - BMS & VOREX

We are currently experiencing a service disruption due to an ongoing Cloudflare incident. Our services may be slow or unavailable. We are monitoring the situation and will provide updates as Cloudflare progresses with the fix. - Cloud Operations Team

Datto
Started 18 days ago Resolved in about 1 hour

Service Disruption - VSA9

We are currently experiencing a service disruption due to an ongoing Cloudflare incident. Our services may be slow or unavailable. We are monitoring the situation and will provide updates as Cloudflare progresses with the fix. - Cloud Operations Team

Datto
Started 18 days ago Resolved in about 1 hour

Endpoint Backup v2 - Backup Service Interruption with Impacted Asset Visibility in Uniview Portal

We are aware of a problem where Endpoint Backup v2 assets are currently experiencing an issue where scheduled backups are not executing, and associated assets are not appearing in the Uniview Portal. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 19 days ago Resolved in about 3 hours

Autotask - America East 1 - Delays with Email Processing

We are aware of a problem where partners in the America East 1 zone are seeing delays with email processing. The Kaseya R&D Team is currently investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 20 days ago Resolved in about 2 hours

Partial Service Disruption - UniView, Passly

We are aware of an issue where Uniview and Passly users are not receiving email notifications. Our team is actively working to restore the services. We apologize for the inconvenience caused. - Cloud Operations Team

Datto
Started 21 days ago Resolved in about 12 hours

Endpoint Backup V2 - Service Interruption

We are aware of a problem where Endpoint Backup v2 assets appear offline in UniView, agent check-ins time out, and scheduled backups fail to run across all regions. The Kaseya R&D Team is currently investigating this issue

Datto
Started 21 days ago Resolved in about 2 hours

Vorex - Platform Inaccessible

We are currently investigating and working on an issue that prevents access to the Vorex platform. We will provide provides updates as we get them from our Engineering team. Thank you for your patience as we address the issue.

Datto
Started 23 days ago Resolved in 40 minutes

Datto File Protection/Datto Work Place - Service Interruption - Customer are unable to login thro...

We are aware of a problem where there is an impact in our Datto Workplace and Datto File Protection Portal. The Kaseya R&D Team is investigation that situation at this time.

Datto
Started 25 days ago Resolved in 19 minutes

Kaseya Quote Manager - v25.19.2 Hotfix Release

We are currently updating all Kaseya Quote Manager systems, a brief downtime period is expected. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 25 days ago Resolved in 14 minutes

Kaseya Quote Manager - Custom Text on Product Titles in Quotes has disappeared

We are aware of a problem where custom text entered into the product title on quotes that were saved previously are now missing. The Kaseya R&D Team is actively investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 26 days ago Resolved in about 15 hours

VSA9 - Service Disruption - Kaseya Software Deployment and Update

We are aware that VSA9 customers using the Software Deployment module may be experiencing service disruption. Our team is actively working to restore functionality at this time. We apologize for any inconvenience. - Cloud Operations Team

Datto
Started 26 days ago Resolved in 21 days

Datto SaaS Protection - Service disruption for customers hosted on node 'use1-bfyii-612'

We are aware of a problem where SaaS Protection customers hosted on node ‘use1-bfyii-612' are unable to access their accounts and experiencing a disruption of their SaaS Protection services. The Kaseya R&D Team has identified the issue and are working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 27 days ago Resolved in about 3 hours

Autotask - America East 2 - Delays with Incoming Email Processing

We are aware of a problem where partners in the America East 2 region are experiencing delays in processing incoming email. The Kaseya R&D Team is investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 29 days ago Resolved in about 4 hours

Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-1533'

We are currently aware of a problem where some Datto SaaS Protection customers hosted on node 'aue1-bfyii-1533' are experiencing degraded backup performance for all services. Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Datto
Started 29 days ago Resolved in about 11 hours