Datto

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p1' may experience degraded SharePoint and Teams backup performance. The Kaseya R&D Team have identified the issue and applied changes to address it. We are currently monitoring. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of an issue where currency symbols are appearing on dashboard widgets with the visualisation type set to 'Doughnut'. Our Engineering teams have identified the cause of the issue and are working towards applying a fix. Thank you for your patience and understanding.

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint backup performance. The Kaseya R&D Team is currently investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of reports regarding QuickBooks Online invoice images not displaying as intended. Our team is currently working with Intuit to resolve this issue. As a workaround, please utilize the PSA invoice image rather than the one provided by QuickBooks Online or remove the invoice images. More information will follow when available. If you need assistance with the workaround, please creat...

We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' are experiencing degraded backup performance for Teams services. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are currently experiencing partial service disruption for targets on LHR2 DC due to unplanned maintenance. Our team is working to restore the functionality on the affected instances at this time. We apologize for any inconvenience. - Kaseya Cloud Operations Team

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p1' may experience degraded SharePoint and Teams backup performance. The Kaseya R&D Team have identified the issue and applied changes to address it. We are currently monitoring. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of an issue where currency symbols are appearing on dashboard widgets with the visualisation type set to 'Doughnut'. Our Engineering teams have identified the cause of the issue and are working towards applying a fix. Thank you for your patience and understanding.

We are experiencing degraded performance on US - RIM DQ that may be resulting in agents offline and impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time. We apologize for any disruption this may cause. - Kaseya Cloud Operations Team

We are aware of a problem where the Datto EDR platform is currently unavailable. The Kaseya R&D Team is currently investigating the issue and we will post an update as soon as we have more information Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where Datto Endpoint Backup and Datto Endpoint Backup for PC assets can experience an error when attempting to pair an agent or modify the agent settings. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Subset of VSA10 US customers may be experiencing degraded performance, which may impact administrators' ability to manage endpoints. We are aware of the issue and our team is actively working to resolve the same. We apologize for any inconvenience caused. - Cloud Operations Team

We are aware of a problem where End User Initiated and Compliance & Risk Assessment scan downloads lead to 404 page The Kaseya R&D Team is investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of an issue affecting Backup for Microsoft Azure and Endpoint Backup with Disaster Recovery where Cloud SIRIS devices are failing to register in the US-EAST region with errors citing unavailable subnets. Our engineering team is currently investigating. We will provide updates as more information becomes available. Subscribe to the Kaseya Status Page for up-to-date information at h...

We are aware of a problem where some Datto SaaS Protection customers hosted on pods 'use1-saas-p2' 'use1-saas-p6' and 'use1-saas-p7' may experience degraded backup performance. The Kaseya R&D Team is currently investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where SaaS Protection customers hosted on node ‘use1-bfyii-2168' are experiencing backup failures across all services. The Kaseya R&D Team has identified the issue and are working to address it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Our teams are currently investigating the 504 Front Door Error at this time. Thank you for your patience.

Subset of US Region VSA9 customers may intermittently experience degraded performance due to ongoing issues with our provider. Vendor has identified the issue and same will be addressed asap. We will closely monitor the status and keep you posted once this is fixed. We apologize for any disruption this may cause. - Kaseya Cloud Operations Team

We are aware of a problem where Datto Backup for Microsoft Azure devices can experience a registration failure in the US-East region due to error "The Virtual Network in the launch template could not be found". The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where a small subset of our customers have reported emails being sent from the ConnectBooster platform are not delivering. The Kaseya R&D Team has identified the issue and is working on a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/