DocuSign

OPERATIONAL

14 incidents

Ongoing Incidents

PROD eSign: Some customers may not receive connect events (DIRCA-2679)

Started 7 days ago

Resolved in about 2 hours

eSign PROD: Users may experience errors when attempting to login or navigate the eSign site (DIRCA-2671)

Started 9 days ago

Resolved in about 2 hours

EU IAM Navigator and eSign: Users may experience latency or errors when attempting to use AI features (DIRCA-2666)

Started 11 days ago

Resolved in about 1 hour

CLM Prod: Customers attempting to generate a document from Salesforce are being incorrectly redirected

Started 12 days ago

Resolved in about 2 hours

AU PROD eSign: Users may experience latency or errors when navigating the site

Started 20 days ago

Resolved in about 2 hours

Rooms users attempting to validate NAR forms or create envelopes are seeing a "Error calling 3rd party" message (DIRCA-2597)

Started 20 days ago

Resolved in about 1 hour

NA11 UAT CLM: Some users may experience errors when logging in.

Started 21 days ago

Resolved in 28 minutes

Rooms Prod: Users may experience problems joining rooms (DIRCA-2581)

Started 22 days ago

Resolved in about 1 hour

eSign Demo: Some users may experience issues uploading documents while using Firefox or Safari (DIRCA-2580)

Started 22 days ago

Resolved in about 1 hour

DSF Prod: Users may experience errors when signing documents (DIRCA-2571)

Started 25 days ago

Resolved in 44 minutes