Exclaimer is aware of an error that has resulted in duplicate payments being taken from some customers this month. We are in the process of refunding all duplicate payments; these should be returned within seven(7) business days. We apologise for any inconvenience that may have occurred. More information will be provided directly to impacted customers.
Exclaimer is aware of an error that has resulted in duplicate payments being taken from some customers this month. We are in the process of refunding all duplicate payments; these should be returned within seven(7) business days. We apologise for any inconvenience that may have occurred. More information will be provided directly to impacted customers.
Exclaimer Engineers are aware of an ongoing issue where one of our Server IPs looks to have been added to the Spamhaus eXploits Blocklist on multiple occasions. We have consistently noted that we are removed from the list automatically. However, we have implemented preventive action to reduce the impact on customers.
We are currently aware of an issue preventing customers from accessing our support portal. The issue appears to be potentially caused by an ongoing issue within Cloudflare that is impacting a large collection of services and sites. Signatures are continuing to be applied to messages, and access to our portal is working as expected. We're continuing to monitor for any changes at this time.