Microsoft 365

Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

Title: Users may experience issues when accessing the m365.cloud.microsoft or portal.office.com User impact: Users may experience issues when accessing the m365.cloud.microsoft or portal.office.com. More info: Users will be redirected to an error page http://m365.cloud.microsoft/error. Current status: We’re reviewing recent changes and available logging to help narrow down the cause of impact. We’ve confirmed impact may be affecting any user attempting to access the Office Home Pages. Scope of impact: This issue may potentially impact any user attempting to access Office Home Pages. Specifically, users located in Australia, India, Japan, United States, Asia-Pacific, and South America may be affected. Next update by: Thursday, October 30, 2025, at 4:00 AM UTC

Users report inability to access Power Apps, Power Automate, and Planner due to service outages, with error messages suggesting webpage issues.

Title: We're receiving reports of a potential problem impacting Microsoft 365 services User impact: We're looking into a potential problem impacting Microsoft 365 services. Current status: We're investigating a potential issue with Microsoft 365 services and checking for impact to your organization. We'll provide an update within 30 minutes.

Title: Users in the Asia-Pacific region may experience issues with various Microsoft 365 services User impact: Users in the Asia-Pacific region may experience issues with various Microsoft 365 services. Current status: We're investigating user reports of impact with various Microsoft 365 services, including predominantly Microsoft Teams and Microsoft Copilot (Microsoft 365). We'll provide an update within 30 minutes.

Title: Some users may be unable to access their Exchange Online email using Outlook for Mac User impact: Users may be unable to access their Exchange Online email using Outlook for Mac. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 30 minutes.

Users report missing flows, connection issues, error messages when accessing cloud flows, delayed or stuck automations, and failure notifications for process tasks.

Title: Some users are unable to access Microsoft 365 apps User impact: Users are unable to access Microsoft 365 apps. Current status: We're reviewing service monitoring telemetry to isolate the source of the issue and establish a fix. Scope of impact: Impact is specific to some users who are served through the affected infrastructure, attempting to access Microsoft 365 apps. Next update by: Monday, October 13, 2025, at 10:30 AM UTC

Title: Some admin users may not be able to access the Microsoft Intune or Microsoft Entra ID portal User impact: Admin users may not be able to access the Microsoft Intune or Microsoft Entra ID portal. More info: Affected admin users are returned an error message stating "Error displaying your content" when they attempt to connect to affected portals. Current status: We're investigating a potential issue with the Microsoft 365 Suite and checking for impact to your organization. We'll provide an update within 30 minutes.

Users report loading issues, Teams slowdowns, disrupted meetings, audio problems, video freezing, and login timeouts.

Title: Affected users may be unable to access Microsoft 365 services and features User impact: We don't have details on impact yet. We're seeing an increase in user reported issues above our alerting threshold. More info: Initial reports show issues accessing Microsoft Teams and Exchange Online. Current status: We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings. This communication serves as a preliminary notification about a potential issue affecting your service.

Title: Users may be unable to access the admin center or leverage Microsoft Entra to access other Microsoft 365 services User impact: Users may be unable to access the admin center or leverage Microsoft Entra to access other Microsoft 365 services. Current status: We're investigating reports of an issue in which users may be unable to access the Microsoft 365 admin center or leverage Microsoft Entra to access other Microsoft 365 services. We're reviewing dependent service pathways to identify our initial investigating actions. Scope of impact: Any users attempting to access the Microsoft 365 admin center or leverage Microsoft Entra to access other Microsoft 365 services may be impacted. Next update by: Thursday, October 9, 2025, at 11:00 AM UTC

Title: Investigating user reports of issues with Microsoft 365 services User impact: We don't have details on impact yet. We're seeing an increase in user reported issues above our alerting threshold. Current status: We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings. This communication serves as a preliminary notification about a potential issue affecting your service.