OpenAI

OpenAI

OPERATIONAL

Last 30 Days

39 incidents

Incidents in the last 30 days

Increased login and signup errors minor

We have identified that users are experiencing login issues and signup errors impacting both ChatGPT and Platform. We are working on implementing a mitigation.

OpenAI
Started about 16 hours ago Resolved in about 1 hour 3rd-Party Service

Search in ChatGPT failing for some free users minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 1 day ago Resolved in about 5 hours 3rd-Party Service

Elevated Error and Latency for API minor

We have identified that users are experiencing elevated errors and latency for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 2 days ago Resolved in about 5 hours 3rd-Party Service

Voice conversations dropping previous messages minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 5 days ago Resolved in about 3 hours 3rd-Party Service

Elevated API errors and latencies minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 6 days ago Resolved in about 5 hours 3rd-Party Service

Increased latency on realtime, chat completions and text embedding APIs minor

We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 7 days ago Resolved in about 4 hours 3rd-Party Service

Sora experiencing elevated error rates and increased latency minor

We have identified that users are experiencing elevated errors and increased latency for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 8 days ago Resolved in 42 minutes 3rd-Party Service

Help Center login is down minor

We have identified that users are experiencing login issues with the Help Center. We are working on implementing a mitigation.

OpenAI
Started 9 days ago Resolved in 25 minutes 3rd-Party Service

ChatGPT Conversation Errors minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 9 days ago Resolved in about 3 hours 3rd-Party Service

Failed To Load Subscription Issue minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 9 days ago Resolved in about 5 hours 3rd-Party Service

ChatGPT elevated error rate minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 9 days ago Resolved in about 1 hour 3rd-Party Service

Elevated Errors for File Uploads to Vector Stores minor

We are investigating the issue for the listed services.

OpenAI
Started 10 days ago Resolved in about 5 hours 3rd-Party Service

GPTs with custom actions stuck processing minor

Some GPTs with custom actions requiring confirmation are stuck in a processing state when attempting to interact with the GPT. We are investigating the issue for the listed services.

OpenAI
Started 11 days ago Resolved in about 4 hours 3rd-Party Service

Images not loading on the iOS, Android and macOS apps minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 12 days ago Resolved in about 9 hours 3rd-Party Service

Increased errors in Chat Conversation minor

We have applied the mitigation and are monitoring the recovery.

OpenAI
Started 13 days ago Resolved in 33 minutes 3rd-Party Service

Elevated Error Rates on ChatGPT Agent minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 13 days ago Resolved in about 6 hours 3rd-Party Service

Codex errors minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 14 days ago Resolved in about 3 hours 3rd-Party Service

ChatGPT connector errors minor

We have identified that Plus and Pro users are experiencing elevated errors with the "Use connectors" tool and the tool may be inaccessible/unavailable for some users. We are working on implementing a mitigation.

OpenAI
Started 15 days ago Resolved in about 23 hours 3rd-Party Service

Increased Errors on Compliance API minor

We are investigating the issue for the listed services.

OpenAI
Started 15 days ago Resolved in about 1 hour 3rd-Party Service

Increased Errors in Image Generation minor

We are investigating the issue for the listed services.

OpenAI
Started 16 days ago Resolved in 44 minutes 3rd-Party Service

Image generation errors for free ChatGPT users minor

We have identified that users are experiencing elevated errors for the impacted services. This issue is only affecting free ChatGPT users. We are working on implementing a mitigation.

OpenAI
Started 17 days ago Resolved in 17 minutes 3rd-Party Service

Increased failure rate for Codex tasks minor

We are investigating the issue for the listed services.

OpenAI
Started 17 days ago Resolved in about 2 hours 3rd-Party Service

Partial Search Outage for ChatGPT Users minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 18 days ago Resolved in about 6 hours 3rd-Party Service

Users encountering rate limit or model not found errors in GPT 5 minor

We are investigating the issue for the listed services.

OpenAI
Started 20 days ago Resolved in about 2 hours 3rd-Party Service

Search is Partially Down for ChatGPT Users minor

We are investigating an issue with Search functionality.

OpenAI
Started 21 days ago Resolved in about 9 hours 3rd-Party Service

Elevated error rates in ChatGPT conversation with GPT-5 minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 21 days ago Resolved in about 6 hours 3rd-Party Service

Some users may encounter credit card failures for new API sign ups minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 21 days ago Resolved in 13 minutes 3rd-Party Service

Plus/Pro users may have issues using ChatGPT Agent minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 21 days ago Resolved in about 2 hours 3rd-Party Service

Elevated latency and error rates for file uploads to vector stores minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 21 days ago Resolved in about 5 hours 3rd-Party Service

Elevated errors on the ChatGPT 4.5 model minor

We have identified that users are experiencing elevated errors on the ChatGPT 4.5 model. We are working on implementing a mitigation.

OpenAI
Started 22 days ago Resolved in about 21 hours 3rd-Party Service

Elevated error rates for Deep Research for free users minor

We are investigating the issue for the listed services.

OpenAI
Started 22 days ago Resolved in about 1 hour 3rd-Party Service

Elevated errors on ChatGPT conversations with image minor

We have identified that paid users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 22 days ago Resolved in about 5 hours 3rd-Party Service

502 Gateway Errors minor

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 23 days ago Resolved in about 13 hours 3rd-Party Service

Elevated errors on ChatGPT conversations for paid users minor

We have identified that some paid users are experiencing elevated errors for ChatGPT conversations. We are working on implementing a mitigation.

OpenAI
Started 24 days ago Resolved in 14 minutes 3rd-Party Service

We identified Issues on ChatGPT minor

We have identified that some users are encountering issues related to GPT, project creation, and model picker on ChatGPT. We are working on implementing a mitigation.

OpenAI
Started 24 days ago Resolved in about 6 hours 3rd-Party Service

Hi API Error Rates for o3 minor

We are investigating the issue for the listed services.

OpenAI
Started 24 days ago Resolved in about 1 hour 3rd-Party Service

Errors in ChatGPT Image Generation minor

We are investigating an issue with ChatGPT image generation.

OpenAI
Started 25 days ago Resolved in about 1 hour 3rd-Party Service

Codex Tasks Not Succeeding major

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

OpenAI
Started 28 days ago Resolved in about 2 hours 3rd-Party Service

ChatGPT Conversations History missing on the Web in the sidebar for some users minor

We are investigating the issue for the listed services.

OpenAI
Started 30 days ago Resolved in about 5 hours 3rd-Party Service