Salesforce

Salesforce

MINOR

Last 30 Days

41 incidents

Ongoing Incidents

Notice: U.S. and EU Regulations on Software Provision to Russia

Started 3 months ago

Salesforce takes its sanctions and export control obligations seriously, and we require our customers and partners to do the same. Under current United States and European Union sanctions, the provision of enterprise management software to individuals or entities in Russia is prohibited. Until further notice, we expect our customers and partners will not provide access to Salesforce products and services to their users or affiliates in Russia without appropriate legal authorization. Salesforce may implement technical access controls to support compliance with applicable laws, including as per compliance with OFAC’s Determination Pursuant to Section 1(a)(ii) of Executive Order 14071 and European Union Council Regulation 2023/2878. If your organization requires access to Salesforce products or services in Russia, please contact your Salesforce account team to discuss our exceptions process.

Incidents started in the last 30 days

Performance Degradation
Started 1 day ago
Resolved in 42 minutes
Feature Degradation Impacting Email to Case
Started 2 days ago
Resolved in about 5 hours
Performance Degradation
Started 2 days ago
Resolved in about 3 hours
Data Cloud Feature Degradation
Started 5 days ago
Resolved in 1 day
New customer onboarding impacted on WhatsApp and its integration with Salesforce
Started 5 days ago
Resolved in about 11 hours
Performance Degradation
Started 6 days ago
Resolved in 1 day
MuleSoft feature degradation
Started 7 days ago
Resolved in about 10 hours
Feature Disruption on Non-Profit Success Pack (NPSP) Managed Package
Started 7 days ago
Resolved in 2 days
Feature Disruption
Started 7 days ago
Resolved in 23 minutes
Search Indexing Performance Degradation
Started 8 days ago
Resolved in about 1 hour