WatchGuard

We are currently investigating an issue of some reports of the FireCloud Windows Connection Manager not upgrading to the latest version 1.3.9.898. The symptoms from this failed upgrade may include that the Windows Connection Manager window will not render properly and the Connection Manager may fail to connect. The current mitigation is to uninstall the Connection Manager from the Single Watchg...

We are currently investigating an issue of some reports of the FireCloud Windows Connection Manager not upgrading to the latest version 1.3.9.898. The symptoms from this failed upgrade may include that the Windows Connection Manager window will not render properly and the Connection Manager may fail to connect. The current mitigation is to uninstall the Connection Manager from the Single Watchg...

We are currently investigating issues with the Administration Endpoint Security components (Aehter/Cytomic and WESS). Users are experiencing errors on new accounts creation. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.

We're investigating alerts on Watchguard Cloud Operator Administration service. Once we determine the impact and scale of these errors we'll post our next update in 60 minutes, if not sooner.

We're investigating alerts on Aether/Cytomic consoles service. Once we determine the impact and scale of these errors we'll post our next update in 60 minutes, if not sooner.

We are currently investigating reports of issues on the Devices Monitor page, where information may not appear or may load slowly. Once we have determined the impact and scope of these issues, we will provide the next update within 30 minutes, or sooner if possible.

We are currently investigating reports of events not shown in Endpoint consoles. Our team is working to identify the impact and scale of the issue. We’ll provide the next update in 30m if not or sooner.

We’re continuing to work on the issue causing the Firebox configuration screen to display “Pending changes.” The root cause has been identified, and our teams are actively working on a fix. We apologize for any inconvenience or impact this may have had on you or your customers. We’ll share our next update in 1h, if not sooner.

A recent update in WatchGuard Cloud is causing the Firebox configuration screen to show ‘Pending changes.’ The team is investigating a fix for the incorrect status. We apologize for the impact this event has caused, we will post our next update in 30 minutes or sooner.