We're investigating alerts on Watchguard Cloud Operator Administration service. Once we determine the impact and scale of these errors we'll post our next update in 60 minutes, if not sooner.
We are currently investigating reports of an invalid proxy certificate expiration impacting FireCloud PoPs. Users affected by an invalid proxy certificate expiration date may be unable to properly access internet websites. Our teams are actively investigating the root cause of this issue. We'll post our next update in 12 hours, if not sooner.
The non-PDF file analysis service is experiencing issues in the EMEA region. Our team is investigating this and will post an update within the next 2 hours.
The zero-trust attestation service is experiencing a problem creating delays in the human verification of goodware vs badware within our typical 4hr window when our automated systems are unable to classify a program or file. Both local protection and our automated machine learning classification systems are operating normally therefore most customers will not see an impact. We will post our nex...
We are currently investigating an issue of some reports of the FireCloud Windows Connection Manager not upgrading to the latest version 1.3.9.898. The symptoms from this failed upgrade may include that the Windows Connection Manager window will not render properly and the Connection Manager may fail to connect. The current mitigation is to uninstall the Connection Manager from the Single Watchg...