Zoom

On 12/22/2025 between 18:10 UTC to 18:32 UTC - A subset of users experienced issues with Notes, Tasks and Whiteboard Service Degradation in Saudi Arabia Region. Our engineers have mitigated the issue and this incident has been resolved.

We are currently investigating the latency in processing Meeting Recording Transcriptions of Zoom Revenue Accelerator. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation with Zoom Clips. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are investigating an issue with inbound traffic in multiple data centers in Europe, India, Japan, Saudi Arabia, Australia and Sydney. More information will be provided shortly.

We are currently investigating a service degradation affecting Zoom Outbound SMS in the AU Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating Zoom client version 6.7 on iOS devices that are running MDM or content policy inspection are unable to join meetings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting subset of users ability to access Zoom Rooms Dashboard in US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

The service degradation affecting Inbound calls in Zoom Contact Center has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting ZVA Voice Agent for Non-English languages. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

On 12/10/2025 between 05:31 UTC to 07:49 UTC - A subset of users experienced issues with sign-in option with SSO Services. Our engineers have mitigated the issue, this incident has been resolved.

We are currently investigating a service degradation affecting Quality Management interaction services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

On 11/25/2025, Between 2:05 UTC to 2:30 UTC, A subset of users in Japan may have experienced issues with Zoom Phone functionality. Our Vendor resolved the issue and the affected services were restored.

A subset of users are experiencing intermittent audio issues on PSTN calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

A subset of users are experiencing audio issues on PSTN calls for Zoom Phone and Zoom Contact Center in Asia Pacific region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Between 11/25/2025 18:00 UTC and 11/26/2025 04:48 UTC, a subset of users might have experienced audio issues on PSTN calls for Zoom Phone and Zoom Contact Center in Europe region. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.