We are currently experiencing call failures affecting a subset of Zoom Phone users with phone numbers in Guangzhou (area code 20) and Shenzhen (area code 755) in China, and we are actively working with our carrier partner to resolve this issue.
We are currently experiencing call failures affecting a subset of Zoom Phone users with phone numbers in Guangzhou (area code 20) and Shenzhen (area code 755) in China, and we are actively working with our carrier partner to resolve this issue.
We have detected service degradation where a subset of users may experience issues with Meeting Dashboards. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
A subset of users are experiencing an issue with Zoom Meetings' Dial-In and Dial-Out features in New York and San Jose regions. We are currently investigating and will provide updates as we have them.
Between 23:34 on 07/19 and 01:45 on 07/20, We experienced an issue with Push notifications which impacted multiple services in Saudi Arabia region. We will continue to monitor and provide updates as we have them.
We have detected service degradation where a subset of users may experience issues with multiple services in Saudi Arabia. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
We have detected service degradation where a subset of users would be experiencing intermittent connectivity issues with Zoom Phone inbound and outbound calling in the Sydney region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
On 07/14/2025, between 05:02:05 UTC and 05:02:22 UTC, a subset of users in Australia experienced issues with Zoom Phone's inbound and outbound calls. The incident has been mitigated and our engineers are monitoring the stability. We will continue to monitor and provide updates as we have them.
We have identified a service degradation impacting a subset of users who may be experiencing issues with Zoom services. Our engineering teams are actively investigating the impact and identifying the root cause. We will provide further updates as soon as additional information becomes available.
We have detected service degradation where a subset of users in Saudi Arabia may experience issues with voicemail feature is missing from agent’s inbox. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.