Zoom

A subset of users are experiencing audio issues on PSTN calls for Zoom Phone and Zoom Contact Center in Asia Pacific region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Between 11/25/2025 18:00 UTC and 11/26/2025 04:48 UTC, a subset of users might have experienced audio issues on PSTN calls for Zoom Phone and Zoom Contact Center in Europe region. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.

On 11/22/2025, between 3:24 UTC to 3:58 UTC, users may have experienced issues with Zoom Clips and Surveys in Singapore region. This incident has been resolved and the affected services have been restored.

We are currently investigating a service degradation with Zoom Phone outbound calls in Europe region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Users will experience issue with accessing the webpages of Zoom website. We are currently investigating and will provide updates as we have them.

A subset of users are experiencing delay and issue with joining Zoom Meetings. We are currently investigating and will provide updates as we have them.

Between 09:33 UTC - 09:35 UTC our monitoring detected a service degradation where subset of users might have experienced call issues using Zoom Contact Center. Issue has been resolved. We will continue to monitor and provide updates as we have them.

On 11/08/2025, Between 02:47 UTC to 03:27 UTC, a subset of users may have experienced issues with opening Whiteboard, Notes and Tasks in US Region. We have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.

We have detected service degradation where a subset of users may experience issues with Meetings PSTN Call out feature. We are currently investigating the impact and root cause. We will provide updates as soon as there is more information to share.

We have detected an issue affecting both inbound and outbound MMS service for a subset of Zoom Phone and Zoom Contact Center users in the US region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We have detected service degradation where a subset of users may experience issues with Inbound and Outbound calls. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We have detected service degradation where a subset of users may experience issues with Team chat and Email compose in Europe region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We have detected service degradation where users would be experiencing issues with Zoom Services. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Between 2025-10-23 00:00 UTC to 2025-10-29 22:08:07 UTC a subset of users may have experienced issue joining main session from practice session while using Zoom webinars. We have mitigated the issue. We will continue to monitor and provide updates as we have them.

A subset of customers may experience issues with MSFT Outlook integration. Zoom will provide updates as we have them.

We have detected service degradation where a subset of users may experience issues with Sign in and Zoom Meetings in Europe region particularly detected on Amsterdam and Frankfurt at this point. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.