E. R. Munro and Company
RingCentral
Last 30 Days
Component Status
Incidents in the last 30 days
A portion of customers in Canada may be experiencing delayed or failed SMS message delivery when sending to a specific wireless carrier due to an u...
The underlying carrier is continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
A portion of customers with numbers in Canada may be experiencing an inability to receive inbound calls and faxes due to an underlying carrier issue.
The underlying carrier is investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
A Portion of RingCentral customers in the EU may experience issues with calls connecting
RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
RingCentral Operations teams are investigating a third party carrier issue causing some customers in the Thunder Bay, Hudson, and Atikokan Ontario ...
A portion of customers in Canada may experience a fast busy tone when receiving inbound calls
A Portion of RingCentral Customers in Canada may experience a fast busy tone when receiving inbound calls. RingCentral Operations teams are working with the underlying carrier. If you are experiencing this issue, please reach out to Customer Care.
A portion of Contact Center customers with numbers in Europe may be experiencing call routing failures
A portion of RingCentral Contact Center customers may be experiencing call routing failures.RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.
A portion of RingCX customers may be experiencing an issue where calls are not routing to agents as expected.
RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
A portion of RingCentral Contact Center customers in Europe may be briefly unable to login due to same day maintenance that is being performed betw...
There is currently no service impact, and this notice is informational. RingCentral Contact Center teams will provide more information following maintenance completion.
A portion of RingCX customers may be experiencing audio quality issues on inbound calls.
RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
A portion of Contact Center customers may be experiencing digital interactions being stuck in queue.
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
A portion of customers with numbers in Stoney Point, Windsor, and Wheatley, ON may experience a fast busy tone on inbound calls and faxes.
A portion of customers with numbers in Stoney Point, Windsor, and Wheatley, ON may experience a fast busy tone on inbound calls and faxes.The underlying carrier is investigating the issue and will provide updates as they become available. If you're affected, please reach out to customer care. The next update will follow in 4 hours or sooner if there's a significant change in status.
A portion of Contact Center customers may be experiencing calls not routing to available agents.
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
A portion of customers may be experiencing delayed SMS messages due to an underlying carrier issue.
A portion of customers may be experiencing delayed SMS messages due to an underlying carrier issue. The carrier is investigating the issue and will provide updates as they become available.
A portion of Contact Center customers may be experiencing dead air after selecting certain Interactive Voice Response (IVR) menu options.
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.