Google Workspace

We're investigating reports of an issue with NotebookLM. We will provide more information shortly.

We're investigating reports of an issue with Gemini. We will provide more information shortly.

**Summary:** Users using non-Gmail accounts in the Gmail app may encounter an error message requiring additional steps. **Description:** Our engineering team has identified the root cause and mitigation work is currently underway. The mitigation is expected to complete by Friday, 2025-10-03 15:00 PDT We will provide an update by Friday, 2025-10-03 15:30 PDT with details. **Diagnosis / Customer Symptoms:** Impacted users may see an error message when opening the Gmail app with a non-Gmail account (e.g. Yahoo, Hotmail, etc) saying they need to complete additional steps before using the Gmail app. After that, their inbox will have a banner saying their account is offline. The app can be used normally even while the "offline" banner is visible. This is only impacting mobile Android users at the moment, both consumers and enterprise users. Desktop users are not impacted. **Workaround:** Users can keep using the app as usual, or they can use alternative clients (e.g. desktop).

**Summary** AppSheet users in Europe may encounter increased latency, resulting in app synchronization failures and editor loading timeouts. **Description** We are experiencing an issue with AppSheet beginning on Thursday, 2025-10-09 00:10 PDT. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2025-10-09 02:30 PDT with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** Customers in the Europe may experience high latency, resulting in errors when syncing data and loading AppSheet applications **Workaround** None at this time.

Some AppSheet users in Europe and America experienced increased latency, resulting in app synchronization failures and editor loading timeouts from Thursday, 2025-10-09 5:25 AM PDT to 2025-10-09 6:20 PDT We will provide an update by Thursday, 2025-10-09 08:30 PDT with current details.

**Title** We are investigating an issue impacting Google MDM for Windows Devices **Description** We are experiencing an issue impacting Google Identity and Google MDM beginning on Tuesday, 2025-10-14 10:23 PDT. Windows native settings app responsible for communicating with Google Identity and Google MDM is using Internet Explorer 11 which has been deprecated by Microsoft. Google Identity servers are failing to serve requests for IE11 which is impacting device enrollment. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-10-20 15:00 PDT with current details. **Customer symptoms** Customers are not able to enroll new Windows devices to Google MDM using Windows Settings app or deeplink. Customers using GCPW (Google Credential Provider for Windows) are not impacted. (https://support.google.com/a/answer/9250996?hl=en&src=supportwidget0&authuser=0) **Workaround** None at this time

**Summary** A subset of customers in EDU domains are experiencing issues accessing Gmail mobile applications. **Description** We are experiencing an issue with Gmail beginning on Friday, 2025-10-24 10:45 PDT. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2025-10-24 20:30 PDT with current details. **Symptoms** Affected customers are experiencing issues accessing Gmail mobile applications. Gmail web access is unaffected. **Workaround** Customers can access Gmail from the web browser.

**Summary** AppSheet customers may experience latency issues **Description** We are experiencing an issue with AppSheet beginning at Friday, 2025-10-24 23:05 PDT. Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2025-10-25 01:30 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms** The impacted customers may experience failures while loading apps or writing data using AppSheet. **Workaround** None at this time.