Honeycomb

Canvas is not loading for customers in the US and EU regions and we have identified what we believe to be the cause and are rolling out a fix.

From 11:36UTC to 12:43UTC, queries in US1 that read older data returned errors or timed out. Queries over recent data were un-affected, and no telemetry is being lost. The issue has been identified, and a fix is in place. We are currently monitoring the situation to confirm resolution.