Linear

We have reports that Linear Asks are not auto-creating in some Slack channels when they are triggered via a Slack workflow. We've reproduced the issue and are investigating.

We’ve identified an issue affecting user inbox notifications for a number of workspaces. Notifications were incorrectly deleted and will not appear for some users. We’re actively running a remediation task to restore those notifications now for affected users and will share updates when this job is completed.

We're investigating a bug that caused some user-specific data to be accessible to the wrong users within the same workspace from 12:07-1:10am UTC. We are reviewing impact and will communicate with affected customers, but can confirm that there was limited exposure and no cross-workspace access. As a precautionary measure we logged out all mobile sessions that were active within this time period and force reloaded all desktop and web clients. Notification emails sent during this time may contain data for other users within the same workspace.

We’re investigating reports that Linear is failing to load for some customers in Spain. Our team is actively working to identify the cause and restore normal access to all regions as quickly as possible.

We’re investigating reports where the Linear application is failing to load and showing a blank screen. We’re actively investigating to understand the scope of impact and identify the root cause.

Some GitHub pull requests in Linear may currently appear in the wrong review state (for example, PRs showing under “Needs your review” after they’ve already been reviewed or merged). We’ve identified the issue and deployed a fix. A background refresh is now running to update affected pull requests. Opening a PR in Linear should also trigger an immediate refresh for that PR.  We expect review statuses to return to normal as the refresh completes over the next several hours. We’ll share another update once it’s finished.

We’re investigating degraded performance affecting Linear workspace creation in the US region.

We’re investigating degraded performance affecting Linear issue creation and linking, and prompts to the Linear agent in Slack, in the US region. This impacts Linear issue creation or linking requests coming from integrations (such as Intercom and Zendesk), form templates, and general prompts to the Linear agent for Slack. Our team is actively investigating the root cause. We’ll continue to provide updates on this status page as we learn more.

We're investigating issues with projects not appearing in views. Projects will be findable through the issues page in the meantime. We'll update our status with news as soon as we have fixed the problem.

We’re investigating degraded performance with processing requests with Slack integrations in the US East region. This affects Asks, the Linear agent in Slack, and our standard Slack integration. Creating and linking issues may be delayed. We’ll keep our status site updated as we investigate and scale up our services.