Salesforce

Salesforce is aware of and closely monitoring a phishing campaign appearing as fraudulent emails from Salesforce with a malicious link to download Remote Monitoring & Management (RMM) software. Our security teams are working diligently to contain this issue and urge all customers to maintain a high level of vigilance against phishing and social engineering attempts, as these remain frequently used tactics by threat actors. If you receive requests from Salesforce to install RMM software, we recommend you validate its legitimacy with Salesforce Support or architect teams prior to taking action by opening up a ticket through the Salesforce Help portal. For guidance and support, please reach out through the Salesforce Help portal. You can also refer to this article for guidance on how to protect your environments from social engineering threats: https://www.salesforce.com/blog/protect-against-social-engineering/.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Commerce Cloud service disruption that’s affecting our Business Manager and customer storefront functionality. During a service disruption, users are unable to access the services. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a performance degradation impacting Agentforce, and we’re working to resolve it. At this time customers using Agentforce are unable to load configurations or perform actions. We’re investigating the issue, and we’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a service disruption impacting Tableau Cloud. Tableau engineers are currently working on a solution to resolve user impact. During a service disruption, end users can’t access the service. We thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a performance degradation impacting Agentforce, and we’re working to resolve it. At this time customers using Agentforce are unable to load configurations or perform actions. We’re investigating the issue, and we’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Issue: We're aware of an issue affecting Scratch Org and Trial Org creation for customers Impact: A unique subset of Marketing Cloud Advanced or Marketing Cloud Growth customers who are unable to create scratch orgs and are experiencing problems with sandbox refreshes and new org creation. We're implementing a fix to revert the recent code release to mitigate the impact. We'll provide an update when additional information becomes available.

We are aware of a performance degradation that may impact you and are currently working on a solution to resolve user impact. During a performance degradation users can access the service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

We are aware of a service disruption that may impact customers, and are actively working to resolve user impact. During a service disruption end users may not be able to access one or more platform services. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

There’s a performance degradation impacting Agentforce, and we’re working to resolve it. At this time customers using Agentforce are unable to load configurations or perform actions. We’re investigating the issue, and we’ll provide an update in 30 minutes or sooner if additional information becomes available.

Impact: A subset of customers in the US-East-1 region may be experiencing performance degradation. Additional Information: Marketing Cloud Intelligence: Dashboard loading issues persist. Recovered Services: Heroku: Recovered at 17:17 UTC MuleSoft: Recovered at 07:26 UTC. Marketing Cloud Personalization: Recovered at 01:30 UTC

There’s a service disruption impacting Tableau Cloud. Tableau engineers are currently working on a solution to resolve user impact. During a service disruption, end users can’t access the service. We thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are aware of a feature disruption that may impact customers, and are actively working to resolve user impact. During a feature disruption end users may not be able to access certain platform features. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

There’s a service disruption impacting Tableau Cloud. Tableau engineers are currently working on a solution to resolve user impact. During a service disruption, end users can’t access the service. We thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a feature disruption impacting Tableau Cloud. Tableau engineers are currently working on a solution to resolve user impact. During a feature disruption, end users sometimes can’t access certain aspects of the service. We thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a feature disruption impacting Salesforce Data Cloud. During a feature disruption, end users can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk or alternatively follow this article if you need to identify your core instance http://sfdc.co/coreinstance

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

The Salesforce Technology team is working to isolate a performance degradation on this instance. Some customers get delays in asynchronous processing, including Web-to-Case, Web-to-Lead, Email-to-Case, and dashboard refreshes. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Commerce Cloud service disruption that’s affecting our Business Manager and customer storefront functionality. During a service disruption, users are unable to access the services. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a feature degradation impacting Salesforce Data Cloud. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. The team is actively monitoring and working to restore the service. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk or alternatively follow this article if you need to identify your core instance http://sfdc.co/coreinstance

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are aware of a feature degradation that may impact you and are currently working on a solution to resolve user impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

The Salesforce Technology team identified a disruption affecting customers on this instance and is working to resolve it. During a Marketing Cloud Engagement disruption, end users are unable to access the service. We’re investigating the issue and will provide updates as soon as possible. See Impacted Services and Additional Information for further details

There’s a Salesforce service performance degradation where some users get page load errors. During intermittent page load errors, network latency affects the cloud infrastructure. There can be slow load times and time-out errors. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a service disruption impacting Tableau Cloud. Tableau engineers are currently working on a solution to resolve user impact. During a service disruption, end users can’t access the service. We thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a feature disruption impacting Tableau Cloud. Tableau engineers are currently working on a solution to resolve user impact. During a feature disruption, end users sometimes can’t access certain aspects of the service. We thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a performance degradation impacting your On Demand sandbox (ODS) cluster. Users can access the Salesforce service but may experience intermittent failures when performing certain operations. Slow page loads, timeouts, and connectivity issues are also possible. We’re investigating the issue and we’ll provide you with an update in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

An issue during standard maintenance caused the maintenance window to overrun and resulted in a service disruption. During a service disruption, end users can’t access the service. You will find further updates by viewing your individual instances at https://status.salesforce.com/current/maintenances.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.