Slack

Slack

OPERATIONAL

Last 30 Days

7 incidents

Incidents in the last 30 days

Intermittent trouble with file previews and sending messages for EKM users minor

<p>We're investigating a new incident.</p><ul><li><strong>Current impact to end users:</strong>&nbsp;Users may see inconsistent errors when attempting to send messages in Slack, and some file previews/thumbnails may have trouble loading.</li></ul><p>We'll provide an update within 30 minutes including further details on current actions being taken.</p>

Slack
Started 4 days ago Resolved in about 1 hour

Search Failures minor

<p>We've noticed that the Slack Search functionality issue has resurfaced, and we're investigating. A subset of users is seeing Search indexing failures for messages, files, reactions, stars, and pins. This issue affects both private and public channels. We appreciate your patience while we work to resolve this issue.</p><p><br><br></p>

Slack
Started 5 days ago Resolved in 1 day

Search Failures minor

<p>We’re investigating an issue impacting Search. Some users may experience issues while searching for recent messages or files. We have identified the issue and are actively working on a fix. We’ll share another update in 30 minutes or sooner if more information becomes available. Thank you for your patience.</p><p><br></p><p><br></p>

Slack
Started 5 days ago Resolved in about 3 hours

Trouble with huddles minor

<p>We're currently investigating an issue where some users remain stuck in a huddle after attempting to leave. This is related to an ongoing issue with an upstream provider. We'll share an update as soon as we have more news.</p>

Slack
Started 6 days ago Resolved in 3 days

Trouble loading Slack, using canvas, huddles, and other features. minor

<p>Users may be experiencing intermittent difficulties with Slack, such as loading threads and canvases, sending messages, and using huddles.</p><p>We're investigating this and we will be back with an update as soon as possible.</p><p><br></p>

Slack
Started 7 days ago Resolved in about 15 hours

Potential Errors Loading Messages/Threads minor

<p>Users may experience errors when loading messages or threads.&nbsp;</p><p>We’re on the case and will provide another update in 30 minutes or sooner if we have more details to share. Thank you for your patience in the meantime.</p><p><br></p><p><br></p>

Slack
Started 11 days ago Resolved in 29 minutes

Search Failures minor

<p>We’re investigating an issue impacting search. Some searches may not complete or may return partial results. Org and workspace dashboards may also not load correctly at this time. We’re on the case and will provide another update once we have more details to share. Thank you for your patience in the meantime.</p>

Slack
Started 11 days ago Resolved in 27 minutes