Tray.io

Starting on October 17, 2025 at 2:00 pm EST, US Instances users may have experienced delays in receiving log streaming logs. Our engineering team has implemented a fix and are currently monitoring the progress. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

There are ongoing issues with the Slack application and platform. Due to this issue, users may also experience delays with the Slack Trigger within Tray.ai. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.

Starting at 17:3 4BST, US production users may have noticed a delay in the Tray UI workflow debug log loading. Executions and steps are running in a timely fashion, as per usual, but the UI may be delayed in displaying them. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.