Zoom

We have detected service degradation where a subset of users may experience issues with inbound calls for Zoom Phone and Zoom Contact Center in South Africa region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We have detected service degradation where a subset of users are experiencing issues with Inbound and Outbound calls in Israel region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We have received reports that a subset of users are experiencing intermittent issues with inbound and outbound PSTN one way audio calls in Singapore region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Zoom has identified a backlog of AI Companion meeting summaries that were generated during the outage on October 20 that will need to be re-processed. The team is currently estimating a maximum of 48 hours to process the backlog but updates will be shared as we have them. Summaries currently generated are not affected by this and should be processed as normal.

A subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as soon as there is more information to share.

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

We have detected service degradation where a subset of users would be experiencing some issue in Workforce Management for few US regions. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We have detected service degradation where a subset of users would be experiencing issues while sending emails through Zoom Mail. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We have detected service degradation where a subset of users would be experiencing delays in sending and receiving Zoom messages. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We have detected service degradation where a subset of users may experience issues with Zoom Phone inbound calls in South Africa region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Our monitoring has detected service degradation with users are getting error while generating AI meeting summary. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Users experiencing login delays through Zoom Client and Web Client on Saudi Arabia, Europe, India regions. We are currently investigating and will provide updates as we have them.

We have detected service degradation where users may experience issues with AIC team chat compose. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We have detected service degradation where a subset of users may experience issues with inbound calls in UK Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Between 09/29/2025 15:32 UTC- 16:32 UTC a subset of users may have experienced issues with Multiple Zoom Services such as Marketplace and AI. We have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.