Clever

Between 7:12 and 8:53 AM PT today, a task titled "1 Application waiting on you" was shown in error to district administrators who logged in to the Clever dashboard during that window. The task referenced another district's pending application invite and was intended for that district only. It has been removed. The task linked only to your own Applications page; no data was shared, changed, or accessed as a result, and no action is needed. If it still appears, refresh your dashboard and you should see it corrected. We apologize for the confusion.

Clever is aware of a service disruption affecting Salesforce, a third-party platform we rely on for parts of our support case management. As a result, you may experience delays in support case updates, email notifications tied to cases, or slower response times when submitting new support requests through affected channels. This issue originates with Salesforce and is outside of our infrastructure. Our team is actively monitoring the situation and will restore normal support workflows as soon as Salesforce resolves the disruption on their end. Core Clever services (sync, rostering, login) are not affected by this incident. We'll post updates here as we learn more. Thank you for your patience.