Clever

Clever

OPERATIONAL

Last 30 Days

4 incidents

Incidents in the last 30 days

Users with dual roles unable to login to Clever minor

Clever is experiencing an issue impacting users that have dual roles experiencing a login loop when attempting to login to Clever. This is preventing users with dual roles from being able to log into their Clever Portal. We are investigating the issue and will provide regular status updates.

Clever
Started 7 days ago Resolved in about 4 hours 3rd-Party Service

Infinite Campus OneRoster Sync Error minor

Clever is experiencing an issue with the Infinite Campus OneRoster sync. This issue prevents districts using the Infinite Campus OneRoster sync from being able to sync data to Clever. We have identified that the issue has been caused by an Infinite Campus URL change for districts using the Infinite Campus OneRoster sync. To resolve this issue, districts will need to navigate to the Sync Setting...

Clever
Started 8 days ago Resolved in about 23 hours 3rd-Party Service

Clever Support: Phone service outage major

Clever Support's phone provider is experiencing service issues. We are monitoring the service outage and will provide regular status updates. In the meantime, please submit all support requests via our web form at support.clever.com to ensure our team receives your request.

Clever
Started 22 days ago Resolved in 22 minutes 3rd-Party Service

District-Admin Endpoint not Returning Data major

Clever is currently experiencing an issue where the district-admin endpoint is not returning data for some districts. In addition, this may be leading to a subset of District Admins not being able to access some learning applications. We are currently investigating this issue and will provide prompt updates when we have them!

Clever
Started 29 days ago Resolved in 7 days 3rd-Party Service