Salesforce
Last 30 Days
Ongoing Incidents
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Security Advisory: Brotli and Node.js Vulnerabilities (CVE-2026-111497 and CVE-2026-105482)
Salesforce is aware of, and actively monitoring, the recently disclosed Brotli and Node.js vulnerabilities (CVE-2026-111497 and CVE-2026-105482). At this time, we have no evidence of exploitation affecting Salesforce or customer data. We are following our vulnerability management processes, and if we discover evidence of impact to customer data or determine that customers need to take action, we will notify impacted parties without undue delay.
Proactive Maintenance: Third-Party Certificate Authority Issue
Salesforce is aware of a publicly reported compromise of intermediate certificates issued by a third-party certificate authority. Salesforce is continuing to monitor the situation and may undertake proactive maintenance. We will provide updates here as appropriate.
Component Status
Incidents in the last 30 days
Performance Degradation
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Salesforce Spiff Feature Disruption
There’s a feature disruption affecting Salesforce Spiff. During a feature disruption, end users sometimes can’t access certain aspects of the service including statement calculations, reporting, designer, connectors, and syncs. We’re investigating the issue, and an update will be provided in 30 minutes or sooner if we have more information.
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Heroku service degradation
We are aware of a performance degradation that may impact customers, and are actively working to resolve user impact. During a performance degradation users can access the service, but some functionality can be intermittently unavailable or operate less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’ll provide an update in 60 minutes or sooner if additional information becomes available.
MuleSoft feature degradation
We are aware of a feature degradation that may impact you and are currently working on a solution to resolve user impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
Performance Degradation
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Performance Degradation
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
MuleSoft feature degradation
We are aware of a feature degradation that may impact you and are currently working on a solution to resolve user impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
MuleSoft feature degradation
We are aware of a feature degradation that may impact you and are currently working on a solution to resolve user impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
Performance Degradation - Asynchronous Processing
The Salesforce Technology team is working to isolate a performance degradation on this instance. Some customers get delays in asynchronous processing, including Web-to-Case, Web-to-Lead, Email-to-Case, and dashboard refreshes. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Performance Degradation
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Marketing Cloud Engagement Feature Degradation
The Salesforce Technology team identified a feature degradation affecting customers on this instance and is working to resolve it. During a Marketing Cloud Engagement feature degradation, intermittent slowness or unavailability can occur for the affected service. We’re investigating the issue and will provide updates as soon as possible. See Impacted Services and Additional Information for further details.
Feature Degradation
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Feature Disruption Impacting Data Cloud - Enabled Scratch Orgs Creation Failure
Issue: We’re investigating an issue affecting customers attempting to create scratch orgs with Data Cloud features through Salesforce CLI. Impact: Affected requests may fail with an INVALID_INPUT error indicating that CustomerDataPlatformLite is not a valid feature value. We’ve identified a recent provisioning configuration rollout as the trigger and are progressing a change across production to restore scratch-org creation for eligible Dev Hubs. Workaround/Additional Information: No workaround is currently available for workflows that require Data Cloud features.
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Marketing applications for Starter, Pro-Suite, Foundations Feature Disruption
There's a feature disruption affecting the Marketing application within Starter, Pro Suite, and Foundations and we are working to resolve it. During a feature disruption, end users can’t access certain aspects of the service. We’re investigating the issue and will provide an update will be provided in 30 minutes or sooner if we have more information. See Impacted Services and Additional Information for further details.
Feature Degradation
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Performance Degradation
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Service Disruption
There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Agentforce Feature Degradation
Issue: We are aware of an issue that has resulted in a feature degradation for a subset of customers utilizing Agentforce. The issue stems from a third-party service provider that supports some of the large language models used by Agentforce. As of 16:00 UTC, the provider has acknowledged the issue and is investigating with us. Impact: During a feature degradation, some Agentforce features may be unavailable or running at less than optimal performance. Agentforce customers using third-party service provider large language models (LLMs) are seeing 4xx errors. We are working to confirm the full scope and impact of the issue.
Marketing Cloud Engagement Degradation
The Salesforce Technology team identified a degradation affecting customers on this instance and is working to resolve it. During a Marketing Cloud Engagement degradation, intermittent slowness or unavailability can occur. We’re investigating the issue and will provide updates as soon as possible. See Impacted Services and Additional Information for further details.
GovCloud performance degradation - Third-party Infrastructure Provider issue - Initial
We’re aware of a performance degradation impacting certain Salesforce services. While Salesforce services are still accessible, users whose traffic is routed through a specific global infrastructure provider whose private network supports a subset of government agencies may experience intermittent delays, timeouts, or connectivity issues. We're investigating the issue and will provide an update within 30 minutes.
On Demand Sandbox Service Disruption
There’s a service disruption impacting your On Demand Sandbox (ODS) cluster. During a service disruption, end users can’t access the service. Users may receive an error message when trying to access the service or performing operations. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
On Demand Sandbox Service Disruption
There’s a service disruption impacting your On Demand Sandbox (ODS) cluster. During a service disruption, end users can’t access the service. Users may receive an error message when trying to access the service or performing operations. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Performance Degradation
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Security Advisory: Brotli and Node.js Vulnerabilities (CVE-2026-111497 and CVE-2026-105482)
Salesforce is aware of, and actively monitoring, the recently disclosed Brotli and Node.js vulnerabilities (CVE-2026-111497 and CVE-2026-105482). At this time, we have no evidence of exploitation affecting Salesforce or customer data. We are following our vulnerability management processes, and if we discover evidence of impact to customer data or determine that customers need to take action, we will notify impacted parties without undue delay.
Heroku feature degradation
We are aware of a feature degradation that may impact customers, and are actively working to resolve user impact. During a feature degradation certain platform features may be intermittently timeout or operate at less than optimal performance. We’ll provide an update in 60 minutes or sooner if additional information becomes available.
Service Disruption
There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Performance Degradation
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Tableau Feature Degradation
There’s a feature degradation impacting Tableau Cloud. Tableau engineers are working to resolve the impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
Performance Degradation
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
MuleSoft Feature Disruption
We are aware of a feature disruption that may impact you and are currently working on a solution to resolve user impact. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
Service Disruption
There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Feature Degradation
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Proactive Maintenance: Third-Party Certificate Authority Issue
Salesforce is aware of a publicly reported compromise of intermediate certificates issued by a third-party certificate authority. Salesforce is continuing to monitor the situation and may undertake proactive maintenance. We will provide updates here as appropriate.
Feature Degradation
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Data Cloud Feature Degradation
There’s a feature degradation impacting Salesforce Data Cloud. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. The team is actively monitoring and working to restore the service. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk or alternatively follow this article if you need to identify your core instance http://sfdc.co/coreinstance
Salesforce Order Management Feature Degradation
There’s a Salesforce Order Management feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Tableau Feature Degradation
There’s a feature degradation impacting Tableau Cloud. Tableau engineers are working to resolve the impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
Performance Degradation - Asynchronous Processing
The Salesforce Technology team is working to isolate a performance degradation on this instance. Some customers get delays in asynchronous processing, including Web-to-Case, Web-to-Lead, Email-to-Case, and dashboard refreshes. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Performance Degradation
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Tableau Feature Degradation
There’s a feature degradation impacting Tableau Cloud. Tableau engineers are working to resolve the impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
Service Disruption
There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.