Auvik Networks

Auvik Networks

OPERATIONAL

Last 30 Days

4 incidents

Incidents in the last 30 days

US4 clients are not accessible – Investigating major

We are currently investigating reports of an outage affecting clients on US4. Impact: Customers may experience an inability to log in to their site The following services are not affected: Other clusters, including alerting and monitoring. Next Steps: Our team is working to identify contributing factors. Updates will follow as more information becomes available.

Auvik Networks
Started 1 day ago Resolved in about 2 hours 3rd-Party Service

Service Disruption - Auvik clients are experiencing a disruption of services - Multiple Clusters minor

Affected Services: Clients are inaccessible Cluster(s): All Cluster We are currently experiencing a service disruption. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. Impact: It is still being determined. Next Steps: We will update this information as more details become available. We appreciate your patience as we work to restore ...

Auvik Networks
Started 4 days ago Resolved in 2 days 3rd-Party Service

Service Degraded - Clients on the EU1 cluster using V2 alerting are not reviewing device alerts minor

Affected Services: Alerting V2 Cluster(s): EU1 Description: We are currently experiencing degraded services. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. Impact: Users may experience a delay of up to 12 hours for device-only related V2 alerts. Services monitoring and the UI are not impacted. Next Steps: We will update this inform...

Auvik Networks
Started 7 days ago Resolved in about 1 hour 3rd-Party Service

Performance Issue - Slowness on site on the EU2 cluster minor

Affected Services: Site slowness Cluster(s): EU2 We are investigating reports of degraded performance. Our team is working diligently to identify the root cause and restore optimal performance. Impact: While we address the situation, users may experience slow site loading. Services monitoring and alerting are not impacted. Next Steps: We will provide updates as we learn more. We appreciat...

Auvik Networks
Started 9 days ago Resolved in 19 minutes 3rd-Party Service