Google Workspace

Possible Outage Indicated by User Reports

**Summary:** We have mitigated an issue where some customers experienced login issues to Google services. **Description:** Between 07:22 and 08:30 PDT, customers experienced login issues to Google services. Our engineering team has identified the cause and applied appropriate mitigations by 08:30 PDT. Customers should now be able to login to the Google services. We are closely monitoring the environment for stability. We will provide an update by Thursday, 2025-09-18 09:20 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms:** Some customers experienced login issues to Google services. **Workaround:** None at this time.

**Summary** Users may experience elevated latency and timeout errors with Admin SDK APIs. **Description** We are experiencing an issue with Admin SDK APIs beginning on Wednesday, 2025-09-24 11:51 PDT. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2025-09-24 19:30 PDT. We apologize to all who are affected by the disruption. **Customer Symptoms** Users may experience elevated latency and timeout errors with Admin SDK APIs. **Workaround** Impacted customers may retry Admin SDK API calls.

We're investigating reports of an issue with NotebookLM. We will provide more information shortly.

We're investigating reports of an issue with Gemini. We will provide more information shortly.

**Summary:** Users using non-Gmail accounts in the Gmail app may encounter an error message requiring additional steps. **Description:** Our engineering team has identified the root cause and mitigation work is currently underway. The mitigation is expected to complete by Friday, 2025-10-03 15:00 PDT We will provide an update by Friday, 2025-10-03 15:30 PDT with details. **Diagnosis / Customer Symptoms:** Impacted users may see an error message when opening the Gmail app with a non-Gmail account (e.g. Yahoo, Hotmail, etc) saying they need to complete additional steps before using the Gmail app. After that, their inbox will have a banner saying their account is offline. The app can be used normally even while the "offline" banner is visible. This is only impacting mobile Android users at the moment, both consumers and enterprise users. Desktop users are not impacted. **Workaround:** Users can keep using the app as usual, or they can use alternative clients (e.g. desktop).

**Summary** AppSheet users in Europe may encounter increased latency, resulting in app synchronization failures and editor loading timeouts. **Description** We are experiencing an issue with AppSheet beginning on Thursday, 2025-10-09 00:10 PDT. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2025-10-09 02:30 PDT with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** Customers in the Europe may experience high latency, resulting in errors when syncing data and loading AppSheet applications **Workaround** None at this time.

Some AppSheet users in Europe and America experienced increased latency, resulting in app synchronization failures and editor loading timeouts from Thursday, 2025-10-09 5:25 AM PDT to 2025-10-09 6:20 PDT We will provide an update by Thursday, 2025-10-09 08:30 PDT with current details.