Description: We are experiencing an issue with Admin Console beginning at Tuesday, 2026-01-20 03:32 PST. Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Tuesday, 2026-01-20 07:45 PST. We will provide more information by Tuesday, 2026-01-20 08:00 PST. We apologize to all who are affected by the disruption. Symptoms: - Admin Console: Administrators searching for or viewing users may see empty fields for primary email addresses and account creation dates. The issue may also affect display of user information where a user's email address would normally be present (such as Reporting or Activity events). - Directory API: Applications accessing the Directory API, such as Google Cloud Directory Sync (GCDS), may receive responses with missing email and account creation metadata. Workaround: None at the time.
Description: We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST. Our engineering team continues to investigate the issue with a 3rd party vendor. We will provide an update by Tuesday, 2026-01-13 20:30 PST with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them. Workaround: SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.