Google Workspace

Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Monday, 2025-08-25 15:00 PDT.

**Summary** Google Docs customers may have observed '500' errors when accessing editors. **Description** We were experiencing an issue with Google Docs beginning at Monday, 2025-08-25 14:27 PDT. Our engineering team has successfully mitigated the issue and we are currently monitoring our system for stability. We will provide an update by Monday, 2025-08-25 15:30 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms** Impacted customers may have observed '500' errors when accessing Docs editors, including docs, spreadsheets, presentations, and drawings **Workaround** None at this time.

Some ChromeOS customers experiencing issues signing on. **Description:** We are experiencing an issue with ChromeOS M-139. Our engineering team continues to investigate the issue. We will provide more information by Wednesday, 2025-08-27 13:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Symptoms:** Authentication failures are occurring on ChromeOS M-139, affecting Single Sign-On (SSO) with educational partners Clever and Classlink. The issue is also causing 2-Step Verification (2SV) to fail for some users. **Workarounds:** There are 2 workarounds and you can follow one of them. 1. Rollback to the previous version M138. Detailed instructions https://support.google.com/chrome/a/answer/12569990. OR 2. Change LoginAuthenticationBehavior (https://chromeenterprise.google/policies/#LoginAuthenticationBehavior) to "Authentication via the default GAIA flow"

We are experiencing an issue with multiple Google Workspace services beginning on Thursday, 2025-09-04 00:43 PDT. Google Workspace services may not load for impacted users. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2025-09-04 04:00 PDT with current details. We apologize to all who are affected by the disruption.

We're investigating reports of an issue with Google Drive. We will provide more information shortly.

Google Meet outage issues

**Summary:** We are investigating reports of Google Meet service issues. **Description:** We are investigating reports of Google Meet degradation We will provide more information by Monday, 2025-09-08 11:15 PDT. **Symptoms:** Customers may be experiencing elevated errors when joining meet sessions. **Workaround:** None at this time.

**Summary:** We are investigating reports of Google Meet service issues. **Description:** We are investigating reports of Google Meet degradation We will provide more information by Monday, 2025-09-08 11:15 PDT. **Symptoms:** Customers may be experiencing elevated errors when joining meet sessions. **Workaround:** None at this time.

**Summary:** We are experiencing an issue with NotebookLM **Description:** We are experiencing an issue with AudioOverview, VideoOverview, NAPPS (Notebook Apps) for NotebookLM users, beginning on Thursday, 2025-09-11 10:04 PDT. Mitigation work is currently underway by our engineering team. We do not have a full mitigation ETA at this time. We will provide an update by Thursday, 2025-09-11 15:00 PDT with current details. **Symptoms:** NotebookLM users may see failures to generate: - Audio Overviews - Video Overviews - Reports - Flashcards - Quizzes Features launched earlier this week have been rolled back for now. (Quizzes, Flashcards, Reports) (https://blog.google/technology/google-labs/notebooklm-student-features/) Any previously generated artifacts are accessible. All other features and CUJs are believed to be working. E.g. text Q&A chat, adding sources should work **Workaround:** None at this time.

Possible Outage Indicated by User Reports

**Summary:** We have mitigated an issue where some customers experienced login issues to Google services. **Description:** Between 07:22 and 08:30 PDT, customers experienced login issues to Google services. Our engineering team has identified the cause and applied appropriate mitigations by 08:30 PDT. Customers should now be able to login to the Google services. We are closely monitoring the environment for stability. We will provide an update by Thursday, 2025-09-18 09:20 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms:** Some customers experienced login issues to Google services. **Workaround:** None at this time.