Description: We are experiencing an issue with Workspace users beginning on Thursday, 2026-04-09 19:08 PDT. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2026-04-10 04:00 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Google Workspace users using Google IdP are unable to sign into their accounts using security keys and hardware based passkeys. Workaround: Below steps should be performed by Admin as the workaround: - Admin should revoke the key. - Admin to create the verification code to sign-in. - The user should sign-in using Backup verification code and then re-enrolls the security key.
Description: We are experiencing an issue with Admin Console beginning on Monday, 2026-04-06 22:38 PDT. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2026-04-10 04:00 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Dasher users using Google as IDP with 2FA with security keys and hardware based passkeys are unable to sign in. Workaround: Below steps should be performed by Admin as the workaround: - Admin should revoke the key. - Admin to create the verification code to sign-in. - The user should sign-in using the code and then re-enrolls the security key.
Description: Beginning on Wednesday, 2026-04-08 14:05 PDT, we are experiencing an issue with AppSheet that caused users to be erroneously redirected to the asia-southeast region. Our engineers have identified the cause was due to a recent change and have reverted. Our internal telemetry shows the signs of recovery and are currently monitoring the recovery status. We expect full service recovery within an hour. We will provide an update by Wednesday, 2026-04-08 16:30 PDT with current details Customer Symptoms: Users are automatically redirected to asia-southeast.appsheet.com, which may cause "Not Found" or 403 errors when attempting to access their apps. Workaround: None at this time.
Description: We are aware of an issue with Gmail users experiencing delays in receiving and sending emails beginning at Wednesday, 2026-04-08 06:30 PDT. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide an update by Wednesday, 2026-04-08 12:00 PDT with current details. Symptoms: Customers may experience delays in receiving and sending emails. Workaround: None at this time.
Description: The issue began on Friday, 2026-03-20 15:30 US/Pacific. Our engineering team is aware of the situation and is actively implementing mitigations. We do not have any ETA at the moment. We will provide the next update by Friday, 2026-03-20 21:00 US/Pacific. Customer Symptoms: Impacted users may encounter connection timeouts or error pages (such as 502 Bad Gateway) when attempting to reach keep.google.com via a web browser. The Google Keep mobile applications are currently unaffected and remain operational. Workaround: Users are able to use Google Keep via the Android or iOS mobile app.