Jira Service Management

We are investigating cases of partial-outage for Jira-software in the EU Region. We will provide more details within the next hour.

We are aware that the current issues with accessing Atlassian products are impacting additional products. We have now expanded the impact of the incident to cover the known impacted products at this time. We will provide further update within one hour or sooner as information is available.

We are aware that some users are experiencing an excessive number of notifications arriving from Jira Service Management (Assist) as our team replays delayed events experienced in this prior incident: https://jira-service-management.status.atlassian.com/incidents/v307yb60q5g7 At this time we expect that the vast majority of these notifications will be arriving within the next two hours. We will provide further update at that time or sooner if further information becomes available.

At this time it is expected that impacted users may be experiencing delays for multiple hours on their automation events. Our team is continuing to investigate this issue with urgency. We will provide further update within an hour.

We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

We are investigating reports of lookup objects in Automation for Jira Service Management are not functioning as expected. Our engineering teams are actively investigating and working to resolve the issue. We will provide further updates in next 1 hour.