At 04/02/2026 02:41 PT, the team became aware of an issue with to our service affecting customers in EMEA Cell 9. During this time, users may be experiencing intermittent issues within our system. Our team is actively investigating this issue and to mitigate the issue. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.
Okta is aware of the intermittent latency and connection issues affecting OK9 at approximately 07:30 AM PT due to a service disruption in one of the third-party providers. The provider reports early signs of recovery and recommends that users continue retrying failed requests, as success rates are expected to improve steadily. We are monitoring the situation closely and will provide further updates as we move toward full mitigation.
At 1/22/2026 11:38 AM PT, Okta became aware of an ongoing outage affecting some of the third-party email service providers, which may be impacting the delivery of some emails (including notifications, verification emails, and alerts). Our core platform and customer data remain fully secure and operational. However, during this incident, you may experience delays or failures in receiving certain emails from us. Our engineering teams are actively monitoring the situation and working closely with the email provider to restore full service as quickly as possible. We will continue to share updates as more information becomes available.
At 1/20/2026 7:14 AM PT, Okta teams are aware of issues currently affecting Google Workspace imports. Admins may see "Unexpected Error" or "Missing Required Field" notifications within their dashboard. Our teams are investigating the root cause, and we will post another update in 30 minutes or sooner with more details.