Okta
Last 30 Days
Ongoing Incidents
Service Disruption on Email Delivery
On November 12, 2026, at 10:30 AM PT, the Engineering Team became aware of an issue with email delivery to some recipients, affecting customers in all Okta Preview and Production cells. We have identified the issue as a disruption at a third-party email provider, which is actively working on a fix. During this time, emails sent from Okta to affected recipients may be delayed or may not be delivered. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps. Our team is monitoring the provider’s progress. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.
Incidents in the last 30 days
Service Disruption on Email Delivery
On November 12, 2026, at 10:30 AM PT, the Engineering Team became aware of an issue with email delivery to some recipients, affecting customers in all Okta Preview and Production cells. We have identified the issue as a disruption at a third-party email provider, which is actively working on a fix. During this time, emails sent from Okta to affected recipients may be delayed or may not be delivered. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps. Our team is monitoring the provider’s progress. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.
Login Page Unavailable in OK6
On November 9, 2026, at 9:20 AM PT, Okta became aware of an issue where the login page and sign-in requests for organizations in Cell OK6 may be unavailable or return errors. Users may be unable to sign in to Okta or to applications that rely on Okta. Our engineering team is actively investigating. We will provide an update within 30 minutes or as soon as more information is available.
Office 365 Domain Federation Failures
On October 29, 2026, at 6:45 AM PT, the Okta Engineering Team became aware of an issue with our domain federation management service. Administrators may be unable to add or update domain federations. Existing single sign-on (SSO) and end-user login sessions continue to function normally. Our engineering team is actively monitoring a high-priority vendor support ticket regarding an underlying database replication design change affecting federation management. We will provide another update as soon as additional information becomes available.
Degraded Performance: Delays in Outbound SMS Delivery
On October 28, 2026, at 9:45 AM PT, the Engineering Team became aware of an issue with the email service that caused delayed or failed delivery of outbound SMS messages, including two-factor authentication (2FA) verification codes and SMS alerts. Initial findings indicate this is tied to a service disruption with our downstream telephony carrier, China Mobile. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps or email. We are actively working with the carrier to monitor the situation and will share our next update as soon as more information becomes available.
Reporting Unavailable
On October 21, 2026, at 11:00 AM PT, Engineering became aware of an issue with our cloud vendor affecting reporting services on EMEA Cell 9. During this time, reporting will not be available. Our team is actively working with our cloud vendor to mitigate the issue. We will provide another update within the next 1 hour, or sooner if additional information becomes available.
Group Push Delays on OK3
On October 21, 2026, at 11:49 AM PT, the Engineering Team became aware of an issue with Group Push affecting our customers in US Cell 3. Impacted customers may experience delays with group push imports. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.