Phreesia

We are currently investigating an issue that may be causing delays in the delivery of two-factor authentication (2FA) codes for Outlook users when attempting to log in. Microsoft 365 is currently experiencing service issues that may be contributing to these delays. This issue is limited to the user login process for affected Outlook users. We will provide updates as more information becomes available.

We are currently investigating an issue that may be causing delays in the delivery of two-factor authentication (2FA) codes for Outlook users when attempting to log in. Microsoft 365 is currently experiencing service issues that may be contributing to these delays. This issue is limited to the user login process for affected Outlook users. We will provide updates as more information becomes available.

We are aware of reports from some users experiencing slowness while navigating the Phreesia dashboard. Our investigation indicates this is related to regional ISP/network routing degradation and is not a widespread platform issue. The issue is limited to users in certain geographic regions, primarily Texas and surrounding states. Phreesia systems and infrastructure are operating normally. We are monitoring network conditions and tracking affected routes.

We are currently investigating an issue that may be causing PhreesiaPads to intermittently disconnect in Zones 1 and 2. Mobile check-in may also be impacted to a lesser extent. We will provide updates as more information becomes available.

We are currently investigating an issue that may be causing Dashboard information to not update as expected for a limited number of clients. Affected users may experience sporadic delays in seeing the most recent data. We will provide updates as more information becomes available.

We are currently investigating an issue that may be causing delays in the delivery of two-factor authentication (2FA) codes when users attempt to log in. This issue is limited to the user login process. Engineering is actively investigating. We will provide updates as more information becomes available.

We are currently investigating an issue that may cause some reports to not display as expected. Our Engineering team is actively investigating and working closely with our third-party partner to address the issue. We will provide updates as more information becomes available.

We are currently investigating an issue affecting Self-Scheduling in Zone 1 and Zone 2. Patients may encounter verification errors when attempting to schedule appointments. Engineering is actively investigating.