Phreesia

Phreesia

OPERATIONAL

Last 30 Days

7 incidents

Ongoing Incidents

PadX Rental Disruption minor

We are receiving reports of clients experiencing issues with the PadX Application not displaying on PadX rental devices. We are working closely with our vendor to resolve the issue as quickly as possible.

Phreesia
Started 13 days ago 3rd-Party Service

Incidents in the last 30 days

Dashboard Login Issues on Zone 4 minor

We are currently experiencing an issue impacting users from logging into the Phreesia dashboard and causing errors when completing various actions in the dashboard. Our Engineering team is actively investigating and working to restore full performance. We have enabled our Auxiliary Payment System. For any transactions please process them through our Auxiliary Payment System: https://payments....

Phreesia
Started 7 days ago Resolved in about 2 hours 3rd-Party Service

PadX Rental Disruption minor

We are receiving reports of clients experiencing issues with the PadX Application not displaying on PadX rental devices. We are working closely with our vendor to resolve the issue as quickly as possible.

Phreesia
Started 13 days ago 3rd-Party Service

Phone Support Disruption minor

Our phone system vendor is currently experiencing issues that may prevent clients from reaching a Phreesia Support agent by phone. We are working closely with our vendor to resolve the issue as quickly as possible. In the meantime, if you need assistance with a technical issue, please email support@phreesia.com and a case will be opened automatically. We will provide further updates as more...

Phreesia
Started 13 days ago Resolved in about 4 hours 3rd-Party Service

Intermittent Dashboard Errors minor

We are currently experiencing an issue that may be causing sporadic errors when completing various actions in the Phreesia Dashboard. Our Engineering team is actively investigating and working to restore full performance. Please check back at this page for additional updates.

Phreesia
Started 15 days ago Resolved in 1 day 3rd-Party Service

Dashboard Delays on Zone 5 minor

Between 1:31 PM ET and 2:08 PM ET, some users may have experienced delays with updates in the Phreesia Dashboard. The issue was identified and resolved quickly, and we are no longer seeing delays. We will continue to monitor performance. Thank you and we apologize for the inconvenience.

Phreesia
Started 15 days ago Resolved in about 3 hours 3rd-Party Service

Dashboard Delays on Zone 2 minor

Our engineering team is currently investigating intermittent delays with patient updates through the Phreesia Dashboard. This includes delays loading the Phreesia dashboard, patients appearing on the Dashboard, being able to take payments and/or patients progressing through the dashboard.

Phreesia
Started 20 days ago Resolved in about 2 hours 3rd-Party Service

Dashboard Delays on Zone 5 minor

Our engineering team is currently investigating intermittent delays with patient updates through the Phreesia Dashboard. This includes delays loading the Phreesia dashboard, patients appearing on the Dashboard, being able to take payments and/or patients progressing through the dashboard.

Phreesia
Started 23 days ago Resolved in about 1 hour 3rd-Party Service