Phreesia

We are currently investigating connectivity issues affecting ConnectOnCall/VoiceAI for a subset of practices using Athena. Patient search and matching capabilities may be impacted during this time. We are actively working to resolve this issue and will provide updates as they become available.

We are currently investigating connectivity issues affecting ConnectOnCall/VoiceAI for a subset of practices using Athena. Patient search and matching capabilities may be impacted during this time. We are actively working to resolve this issue and will provide updates as they become available.

We are currently investigating an issue with the VoiceAI dashboard that may be causing some users to experience performance issues when launching or using the service. Engineering is actively investigating, and we will provide updates as more information becomes available.

We are currently investigating an issue with VoiceAI where calls may be disconnected when being transferred to staff. Engineering is actively investigating. We will provide updates as more information becomes available.

We are currently investigating an issue with VoiceAI where calls may be disconnected when being transferred to staff. Engineering is actively investigating. We will provide updates as more information becomes available.

We are currently investigating an issue that may be causing some users to experience difficulty logging into Dashboard and/or navigating within Dashboard. Engineering is actively investigating. We will provide updates as more information becomes available.

We are aware of reports from some users experiencing slowness while navigating the Phreesia dashboard and completing intake forms. Our investigation indicates this is related to regional ISP/network routing degradation and is not a widespread platform issue. The issue is limited to users in certain geographic regions, primarily on the West Coast. Phreesia systems and infrastructure are operating normally. We are monitoring network conditions and tracking affected routes. We will provide an update as additional information becomes available.

We are currently investigating an issue affecting the Zone 3 Dashboard. This issue may be causing issues with the completion of some actions in the Dashboard. Engineering is actively investigating. We will provide updates as more information becomes available.