Slack

Between approximately 10:55 AM and 11:10 AM PDT, customers using Enterprise Key Management (EKM) may have experienced issues sending messages and loading some channels. Error rates have returned to normal levels and customers should now see expected performance. We are continuing to investigate the underlying cause and monitoring closely. We apologize for the disruption.

We’re investigating this issue:Current status and actions being taken: We’re seeing renewed, elevated error rates and latency affecting customers using Enterprise Key Management (EKM). Affected customers may experience issues sending messages and loading some channels. Our team is actively investigating this issue.Estimated time to resolution: No ETA at this time.Scope: This isn't affecting any specific region, but a percentage of Enterprise Key Management customers may experience impact globally.Current impact to end users: Customers using Enterprise Key Management (EKM) may experience issues sending messages and loading some channels.Known workarounds: No known workarounds at this time.We'll continue to provide updates every 30 minutes until the impact is resolved for all users.

Between approximately 10:55 AM and 11:10 AM PDT, customers using Enterprise Key Management (EKM) may have experienced issues sending messages and loading some channels. Error rates have returned to normal levels and customers should now see expected performance. We are continuing to investigate the underlying cause and monitoring closely. We apologize for the disruption.

Users who are undergoing scheduled Grid Migrations are experiencing extended downtime. Downtime is expected during a Grid Migration however it's taking longer than usual. During the downtime users are unable to access Slack until the migration completes. We've identified an issue with Job Queues, which may be the cause and are investigating this further. The next update will be provided once additional information becomes available. 

Some users are experiencing issues with workflows. Triggered workflows may fail to complete, with the first step not executing. We'll provide another update as soon as possible.

Some users have reported issues with thread replies not generating a notification banner. We’re investigating the issue, and have identified a recent deployment as a possible trigger.We apologize for the inconvenience and will report back as more information becomes available.

Some users are having trouble loading Threads in Slack, this is affecting Windows and Chrome users. Users may receive an error asking them to ‘Try Again’. We apologize for the inconvenience and will report back as more information becomes available. 

We're aware of an issue affecting Slack. Some users who have set a custom status to expire at a specific time are finding that their status is not automatically clearing as expected. We're actively investigating and we'll provide an update as soon as we have more information available.