We are investigating degradation affecting Bitbucket Cloud integrations across all Snyk environments. Customers may observe that their Bitbucket Cloud integrations are showing the error 'could not connect'. This will affect all Bitbucket Cloud actions, such as PR Checks, Importing and Recurring Tests, among others. The Snyk Incident Response has been invoked.
Snyk Support portal is experiencing a degradation of service. Users may not be able to log in to the portal at support.snyk.io to create or view support cases. Other options to create support cases may also be impacted. We have identified that this appears to be due to a related incident on the 3rd party provider. We will monitor and provide updates as they are available.
Snyk Engineers identified a degradation that affected Snyk Container in SNYK-US-01 Multi-Tenant environment. Customers may experience intermittent errors when executing imports. Our engineers are aware, and recovery efforts are underway.
Snyk engineers are investigating reports of "Invalid Credential" errors affecting Snyk Code PR checks across all environments. Our incident response team has been activated, and we are working to resolve the issue as quickly as possible.
Snyk engineers are investigating degraded performance affecting PR Checks and Imports in the multi-tenant SNYK-US-01 environment. The incident response protocol has been activated. The issue has been identified, and mitigation steps are currently underway.