Zoom

On 2/10/2026, between 15:13 UTC and 18:25 UTC on February 10, 2026, a subset of users routing through Cleveland, Ohio experienced connectivity errors caused by network timeouts. A fix has been implemented, and all traffic has returned to normal levels.

We are currently investigating a service degradation affecting Clinical notes impacting a subset of users.

A subset of users are experiencing a glitch in sharing Zoom Docs via Zoom Meetings in USA, Canada and Singapore regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 02/05/2026, Between 06:05 AM UTC to 08:30 AM UTC, Subset of users may have experienced issues with Microsoft OneDrive for Organizations App. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Between 02/04/2026, 18:00 UTC and 22:09 UTC, users of a particular Provider Exchange Partners in the Australia Region would have experienced issues with outbound calls for Zoom Phone, no impacts on inbound traffic. We have mitigated the issue and we will continue to monitor.

On 02/4/2026, Between 04:25 UTC to 08:20 UTC, A subset of users in Australia experienced issues with Inbound and Outbound SMS. Our carrier partner has resolved the issue and the affected services have been restored.

We are currently investigating a service degradation with Zoom Virtual Agent in Saudi Arabia region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 02/03/2026, between 11:20 UTC and 11:25 UTC, a subset of users in Jeddah may have experienced call disconnections. This incident has been resolved, and the affected services have been restored.

We are currently investigating a service degradation affecting some inbound and outbound Toll Free Calls in the Japan Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 02/02/2026, between 9:12 UTC to 9:22 UTC, users experienced service degradation on Zoom Phone’s Outbound, Inbound Calls, and Cloud Recordings in Frankfurt, Germany region. This incident has been resolved and the affected services have been restored.

On Feb 01 between 04:10 AM UTC - 05:06 AM UTC free users might have experienced issues with Zoom Whiteboard Engagement feature in US region. We have successfully resolved the issue. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting Pardot Integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Zoom Contact Center inbound/outbound call failures in the Saudi Arabia region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation with Zoom Phone outbound affecting a subset of user calls in United Kingdom. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation with WhatsApp Integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are investigating an intermittent service degradation impacting Zoom AI Companion meeting summaries in the India region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Zoom Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Between 01/23/2026 12:50 UTC and 01/26/2026 10:50 UTC, A subset of users specifically using the Conference Room Connector service via SRV (Service) DNS records in the Tian Jin data centre may have experienced SIP call errors. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting AI Companion. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Zoom Phone Service. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation with MeetingAIC and Transcript failures in the UK region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Between 01/22/2026 03:42 UTC and 03:50 UTC, a subset of users may have experienced issues with Zoom Meetings in Singapore Region. The issue has been resolved and we will continue to monitor and provide updates as soon as there is more information to share.

We are currently investigating a service degradation affecting Zoom App Integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 1/20/2026 between 12:04 UTC to 12:15 UTC - Users might have experienced issues with Zoom AI Image generation in the US region. Our engineers mitigated the issue, this incident has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting Zoom Meeting Recording transcript for Hebrew language in US and Europe Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a delay in Zoom email in US region. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 18/01/2026, Between 03:43 UTC to 04:13 UTC, a subset of users might have experienced an issue with Zoom Conference Room Connector in APAC Region. We have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.

We have successfully identified the root cause affecting a subset of users may experience an issue with sharing feature for Zoom Web Clips and Notes in Europe Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

On 1/15/2025, from 20:03 to 20:25 UTC a subset of users may have experienced an issue with Meeting Dial-in/Dial-out in US East Region. This incident has been resolved and the affected services have been restored.

A small subset a users may have experienced call drops from 20:11 UTC to 20:29 UTC. The service degradation with Zoom Phone - North America has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting outbound SMS service in Australia Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Zoom integration for the Google Workspace add-on Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 1/13/2026, between 00:41 UTC to 00:59 UTC, a subset of users may have experienced issues with Zoom Services in Saudi Arabia. The issue has been resolved and our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center Inbound and Outbound call services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.