Amplify

We are aware of and investigating an issue where districts/school who are licensed for mCLASS Lectura only are seeing disruption to the online management of student assessments. Teacher-led assessments remain unaffected, but students may see that assessments are not assigned. Our Product team is working diligently to resolve this issue and we will provide updates to our progress here. We appreciate your patience!

We are aware of and investigating an issue where districts/school who are licensed for mCLASS Lectura only are seeing disruption to the online management of student assessments. Teacher-led assessments remain unaffected, but students may see that assessments are not assigned. Our Product team is working diligently to resolve this issue and we will provide updates to our progress here. We appreciate your patience!

Our service provider Salesforce is currently experiencing intermittent issues impacting multiple services. As a result, many of our internal teams may be experiencing delays accessing the support tools they need to assist our customers, such as being able to respond to chats, web form submissions, or phone calls. Customers may also be experiencing intermittent issues navigating Amplify’s Help Center and Customer Onboarding Portal. We are monitoring this issue with Salesforce and will provide updates as they are made available. Thank you so much for your patience!

Between 6:26-7:24pm ET, users attempting to login via Clever would have experienced an error message preventing access. Clever login services have since been restored and we are continuing to monitor. Thank you!

Between 7:00-8:50pm ET, we experienced a service disruption to mCLASS Student Online Assessments. During this window, students may have received an error message preventing them from starting their online assessment. Service has since been restored and we are continuing to monitor. Thank you!