We are aware of and investigating reports of long loading times and time out errors for some users across multiple platforms: mCLASS, Science, ELA, Desmos Classroom. Our Product and Engineering teams are working to identify a root cause and implement a fix for this issues right now. We will update this messaging once there are more developments. We appreciate your patience and hope to resolv...
We are aware of and investigating an issue where users attempting to access Administrator Reports are seeing long load times followed by a "We'll be right back" message. Some mCLASS users are also reporting error messages when attempting to access the Teacher-led Assessment page. Our Product and Engineering teams are working diligently to find a root cause and implement a fix for this issue. ...
A segment of mCLASS users are encountering issues in the Teacher-led assessment app and Classroom Reporting experience. For the Teacher-led Assessment app: Some educators with Standard, Reporting, Enrollment and System permission levels are unable to access the Teacher-led Assessment app. For Classroom Reporting: Educators with System, Enrollment, and/or Reporting permission levels, who have ...
Our legacy curriculum platforms (Science, ELA, CKLA, Amplify Math) were temporarily offline. This issue persisted for roughly 23 mins (4:06-4:29pm EST), but is now resolved. We apologize for the inconvenience this may have caused, but we are showing that these platforms are all back online now and we are monitoring the situation to ensure it does not recur. If this issue does happen again, we ...
We are aware of an issue where users attempting to access the eReader are receiving an Offline message. This will impact Middle School Science and ELA lessons with eReaders. We have engaged our Product and Engineering teams who are now working on identifying the root cause of and implementing a fix for this issue. We greatly appreciate your patience while we work towards resolving this issue!