Autodesk

We are investigating an issue where customers are unable to access Knowledge base articles within Autodesk Support. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to load and access Autodesk Parameters associated with list data types within Revit. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing issues while attempting to export estimate reports from the Estimate tool within Forma Takeoff across multiple regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing intermittent access issues to the Activity Log within Forma – Admin Console in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to publish the Revit cloud models in Docs. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to change filters in the Reports UI within Forma Reports across multiple regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to save/create new assets in the Flow Platform GraphQL API in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where they are unable to export PDFs from multiple PlanGrid tools. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to access the Autodesk Assistant feature within Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to complete order processing during checkout via the Autodesk Online Store. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing latency while accessing Fusion Manage in the European Union region. The team is actively working on this, and we will provide an update within 60 minutes, or sooner if additional information becomes available.

We are investigating an issue where customers are unable to view thumbnails for newly created design data across Fusion, Fusion Online, Fusion Mobile, and Fusion Team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where they are unable to download Revit Cloud Worksharing files with linked files in Forma Data Management in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to receive outbound emails sent from Salesforce. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to publish or extract sheets in Forma Build in the India region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing latency while accessing workflows in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where they are unable to use 'Add to Packages' feature in Forma Data Management in the US and Australia regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where they are unable to manage users, preventing them from assigning or editing subscriptions in Forma - Admin Console across all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports where customers are unable to connect with a specialist in the Autodesk Assistant, despite successfully opening chat sessions, leaving both customers and specialists waiting while the system fails to connect them. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to load or complete qualification questionnaires in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports where customers are unable to maintain active chat sessions, as conversations are getting disconnected when the Autodesk Assistant window is minimized. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to login TradeTapp. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where newly added members are unable to access modules across multiple Autodesk products. We are actively looking into this and will provide an update within 60 minutes or sooner if more information becomes available.

We are investigating an issue where customers are unable to fetch or load projects in BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing issues while accessing Forma (Build, Data Management and Takeoff) including issues with location‑related sub‑functionalities in multiple regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.