Autodesk

We are investigating an issue where customers are unable to receive outbound emails sent from Salesforce. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to publish or extract sheets in Forma Build in the India region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing latency while accessing workflows in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where they are unable to use 'Add to Packages' feature in Forma Data Management in the US and Australia regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where they are unable to manage users, preventing them from assigning or editing subscriptions in Forma - Admin Console across all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports where customers are unable to connect with a specialist in the Autodesk Assistant, despite successfully opening chat sessions, leaving both customers and specialists waiting while the system fails to connect them. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to load or complete qualification questionnaires in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports where customers are unable to maintain active chat sessions, as conversations are getting disconnected when the Autodesk Assistant window is minimized. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to login TradeTapp. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where newly added members are unable to access modules across multiple Autodesk products. We are actively looking into this and will provide an update within 60 minutes or sooner if more information becomes available.

We are investigating an issue where customers are unable to fetch or load projects in BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing issues while accessing Forma (Build, Data Management and Takeoff) including issues with location‑related sub‑functionalities in multiple regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing delays and failures while creating projects in Forma - AutoSpecs, Forma Build, Forma Data Management, Forma Takeoff in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where they are unable to play media in Creative Review when it is set as the default player in FPTR. As workaround, customers has to disable Creative Review as the default player or use another player. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where new customers are unable to link the FPT (Flow Production Tracking) site to the Flow Platform GraphQL API in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are intermittently unable to chat or receive responses while using Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing order declines for NBE Pay by Invoice (new payer setup) in Autodesk Online Store in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers may experience intermittent failures when trying to create an item or a version in APS Data Management in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where they are unable to login to Pype Closeout. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing errors while loading the projects page in Forma - Admin Console in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue in editing the native field reports in PlanGrid in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where subset of customers are unable to load User Management tab in the Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to publish data from Revit 2027 to the AEC Data Model in the UK, Japan, India, Canada, and Germany regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing delays in PlanGrid service activation. We are actively working on this and will provide an update within 60 minutes, or sooner if more information becomes available.

We are investigating an issue where customers are experiencing latency while accessing Forma - AutoSpecs in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to generate reports in Forma - Cost Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to save and retrieve the latest configurations or create versions in collaborative editing hubs in Fusion Online and Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing issues activating serial number licenses and generating network license files in RegisterOnce and Account portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to place or process orders via partner channels (partner web services) and legacy orders due to connectivity issues in the US East on-prem Carlstadt data center. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to access the latest usage data for Capacity and API monetization in Account Portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing latency while performing query or search operations within BIM 360 Docs and Forma Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing issues while adding members in Forma Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing difficulties sending emails. Both inbound and outbound emails are returning undeliverable error message. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to load models in BIM Collaborate and Forma Design Collaboration in canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where emails are currently not being delivered in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to create or modify webhooks within Flow Production Tracking and FPTR Notifications and Webhooks. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports where customers are unable to generate submittals in build in the Forma - Specifications in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing errors when attempting to authenticate apps using application session launcher in FPTR. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.