Autodesk

On June 26, 2026 at 02:03 PM PDT, Autodesk identified an issue where customers were experiencing delays while retrieving the latest data in Revit Cloud Worksharing / Cloud Models in the US region. Once the issue was resolved on June 26, 2026 at 03:00 PM PDT, Revit Cloud Worksharing / Cloud Models returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

We are investigating an issue where customers are unable to view latest data in Forma - Data Connector and Forma - Reports in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing latency while accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to contact Autodesk Support via phone calls and chat. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to create personal storage projects in Flow Platform Provisioning. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customer are experiencing increased latency and slower request processing times while interacting with Flow Production Tracking(FPTR). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are intermittently experiencing latency when accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to publish their workflows in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where they are unable to access the Submittals module within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are not receiving email notifications, including case closure emails, survey emails, and other case-related communications via Autodesk support. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to view support article content under the Account Management section on Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing issues with misaligned models in the BIM 360 Model Coordination viewer. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to invite users, create teams, and add users to teams and groups within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where a subset of customers are unable to copy files with drawings in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing invalid, unknown, or incorrect caller ID when receiving outbound calls from the Autodesk Sales team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing issues in creating new items and versions in APS - Data Management in Canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing latency while viewing up-to-date product usage and consumption data in the Autodesk Account Portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where a subset of customers using APS - Data Management are experiencing issues while accessing Fusion data. We are actively investigating and will provide an update within 60 minutes or sooner if additional information becomes available.

We are investigating an issue where customers are experiencing issues activating serial number licenses and generating network license files in Account portal and RegisterOnce. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to receive emails from TradeTapp. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

On June 2, 2026 at 6:30 AM PDT, Autodesk identified an issue where customers were experiencing failures while uploading files using the Fusion Mobile. Once the issue was resolved on June 3, 2026 at 6:30 AM PDT, the Fusion Mobile returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

We are investigating an issue where customers are unable to view the BOM (Bill of Materials) and Properties tabs within Fusion team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing latency and elevated errors while accessing Forma - Admin Console and Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to view chat messages after opening shared links in a new tab in Autodesk Assistant. As a workaround, customers can still access the required links via email communication without disruption. We are actively looking into this and will provide an update within 60 minutes or sooner as more information becomes available.

On May 29, 2026 at 3:04 AM PDT, Autodesk identified an issue where customers were unable to generate reports for newly created Forms within the Forma - Reports. Once the issue was resolved on May 29, 2026 at7:30 AM PDT, all returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

We are investigating an issue where customers are intermittently experiencing issues while accessing and loading models within APS Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are intermittently experiencing issues accessing and loading models within APS Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are intermittently experiencing issues accessing APS Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.