Autodesk

We are investigating an issue where customers are experiencing significant delays in APS Webhooks event delivery. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

On August 4, 2026, BIM 360 Glue reached end of life (EOL). Questions? Please see the FAQ link below or contact Autodesk Support for assistance. https://help.autodesk.com/view/BIM360/ENU/?guid=GUID-5277DEB0-74F7-4314-84D7-3EF51BDC35D2

We are investigating an issue where customers are experiencing significant delays in APS Webhooks event delivery. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing intermittent errors when updating their payment method through the Autodesk account or completing a purchase through Checkout. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where a subset of customers may be unable to access Autodesk products and subscriptions or manage users in Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing issues while trying to access project modules within multiple Autodesk Products in the European Union and Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where Tinkercad customers are unable to access their accounts or existing project data due to authentication and Google SSO account provisioning issues impacting students' ability to sign in and continue coursework. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to import or update schedules and may not receive email notifications impacting critical Schedule workflows in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to access Forma Data Management within newly created projects in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where they are unable to view the Activity tab for RFIs in BIM 360 Project Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue with where customers are experiencing intermittent issues accessing Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to access Forma Build while viewing newly generated activities in European Union region. We are actively investigating the issue and will provide an update within 60 minutes, or sooner if additional information becomes available.

We are investigating an issue where customers are experiencing issues while viewing and creating correspondence in Forma Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to access the home page of Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing latency while accessing multiple workflows in Fusion Teams. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to create, import, or update model-based Assets in Forma Build in US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to access PlanGrid due to failures in license renewal and assignment. Active licenses are not impacted. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports where a subsets of customers are unable to change and persist asset visibility permissions in Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to see and access the User Management tab within Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where educational customers are unable to access their historical data, classes, projects, and curriculum content in Tinkercad. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating a service disruption that is affecting multiple Autodesk Products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing failures while submitting jobs in Generative Design. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.