Autodesk

We are investigating reports of customers experiencing issues while adding members in Forma Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing difficulties sending emails. Both inbound and outbound emails are returning undeliverable error message. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to load models in BIM Collaborate and Forma Design Collaboration in canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where emails are currently not being delivered in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to create or modify webhooks within Flow Production Tracking and FPTR Notifications and Webhooks. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports where customers are unable to generate submittals in build in the Forma - Specifications in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing errors when attempting to authenticate apps using application session launcher in FPTR. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to edit data or synchronize configurations within the MEP Content Editor. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing issues with identity mapping within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to view or update workspaces and group roles in the administrative tab within Fusion Manage and Fusion team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing intermittent issues accessing Fusion Manage. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where Customers are experiencing intermittent issues accessing Fusion Manage. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs in the US region. We will provide an update within 60 minutes or sooner if more information becomes available.

We are investigating an issue where customers are unable to place orders resulting in zero tax being displayed while checkout in the Autodesk Online Store. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers may experience delays or partially available data when viewing metrics in the FPTR Site Activity Monitor. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing issues when searching for Autodesk product documentation under “Refine by Knowledge Source” in the Autodesk Help Hub (https://help.autodesk.com) across multiple product versions (2024–2026). Product documentation remains accessible through in-product help or by browsing directly via the Autodesk.com website. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing failures while translating file formats into Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing errors when publishing Revit models in APS - AEC Data Model API in the US and European Union. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing failures while translating designs in the APS - Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to upload files to S3 buckets within Forge Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing latency while trying to render their results in Cloud Rendering. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing latency while accessing query or search operations across multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where a subset of customers are unable to access their sites in FPTR. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to log in or interact with their projects on the Autodesk Build and Autodesk Docs mobile apps in the India region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing intermittent issues while trying to view, read, or manage parameters within the Autodesk Parameters service. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.

We are investigating an issue where customers are unable to view, read, or manage parameters within the Autodesk Parameters service in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to view User Management tab in the Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to edit the name or add and change project type of already existing projects in ACC Admin Console in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating reports of customers experiencing an issue where they are unable to log into ACC Mobile with Android and iOS devices in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing intermittent failures of automated callout generation after publishing sheets in Autodesk Build in the India, Canada, and Germany regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to log into ACC Mobile with Android and iOS devices in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.