Powerschool

We are currently investigating an intermittent connectivity issue affecting PowerSchool SIS customers only located in the East Zone. Our engineering teams are actively working to identify the root cause and mitigate the impact as quickly as possible

We are currently investigating an intermittent connectivity issue affecting PowerSchool SIS customers only located in the East Zone. Our engineering teams are actively working to identify the root cause and mitigate the impact as quickly as possible

We are investigating reports of Course templates distribution, Notifications, and Bulk Copying operating with delay within Schoology. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

We are currently investigating an issue where ETL (Extract, Transform, Load) failures have been observed for a subset of customers. Our internal teams are actively analyzing the root cause and working towards a resolution. We will provide further updates as more information becomes available.

We are investigating delays in the scheduled OS patching for the PS SIS US East environment. Services may be temporarily unavailable for some customers during this time. Our teams are working to resolve the issue and restore full functionality. Further updates will be shared as they become available.

We are currently experiencing an issue where multiple support engineers are unable to log in to the Talkdesk application for both calls and chats. Upon investigation, we have confirmed that this is a nationwide issue acknowledged by the Talkdesk vendor. We are closely monitoring the situation and will provide updates as more information becomes available.