Schoology

We are currently investigating reports that some imports for US Based Customers of Professional Learning, Perform Enterprise, Employee Records, Perform, and Applicant Tracking are not being processed as expected. Our team is actively working to identify the cause and will provide updates as more information becomes available.

We are aware and are investigating an issue affecting registration and case creation services.

We have identified an issue affecting report card generation within Document Management. Our teams are actively working toward a resolution and are closely monitoring progress. We will continue to share updates as they become available.

We are investigating reports of users unable to access within HigherEd within Canada. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

We are investigating reports of unable to access application within SchoolSpring Job Board. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

We have identified that Enrollment data replication for Connected Intelligence has stopped for customers on the Enrollment server (https://registration.powerschool.com/). The PowerSchool Enrollment application itself is operating normally; however, customers accessing this environment will see stale data in Connected Intelligence. Data replication of new Enrollment records has been unavailable since 11:54 PM EDT on June 17. As a result, any Enrollment data created after this time is not being replicated and will not be available in Connected Intelligence. Our team has identified the cause and is working on remediation. Once complete, replication will be restored and a full reload will be performed to ensure data fidelity. Further updates will be provided as progress continues.