Webex by Cisco

Engineering is investigating an issue that may cause media quality degradation for some Webex Calling users and Webex Contact Center agents in the US region. Additionally, some provisioning tasks may fail and some Cisco Calling Plan services may experience failures. We are working to restore the service and apologize for any inconvenience this may cause.

Engineering is investigating an issue that may cause media quality degradation for some Webex Calling users and Webex Contact Center agents in the US region. Additionally, some provisioning tasks and emergency calls may fail and some Cisco Calling Plan services may experience failures. We are working to restore the service and apologize for any inconvenience this may cause.

Engineering is investigating an issue that is intermittently preventing administrators from accessing CCA portal - (https://ccaportalfr.webex.com). If you encounter the issue, please retry your operation. We are working towards service restoration and apologize for any inconvenience this may cause.

Engineering is investigating an issue that is causing intermittent failures when logging into the CCA Portal for the Webex for Government environment (https://ccaportalfr.webex.com). If you encounter the issue, please retry your operation. Engineering is working on restoring services and we apologize for any inconvenience this may cause.

Engineering is investigating an issue that may cause intermittent media quality degradation for some Webex Calling users in the US region. This is also impacting Webex Contact Center agents in the US region. We are working to restore the service and apologize for any inconvenience this may cause.

Engineering is investigating an issue impacting user management and provisioning tasks for Webex Calling for Carrier. Webex Calling for Carrier administrators may experience failures with performing provisioning tasks. This issue is exclusive to some Orgs hosted in the US region. Additionally, users may experience failures with utilizing Cscan service (https://cscan.webex.com/) when choosing Chicago under US region. We are working towards restoring services and apologize for the inconvenience this may cause.

Engineering is investigating an issue impacting agents utilizing Webex CCE Finesse services. Affected users may encounter disconnects from Finesse services, causing users to be unable to take calls or perform dial outs. We are working to restore services as quickly as possible and apologize for the inconvenience this may cause.

Engineering is investigating an issue where users on clusters W, AI and AI are unable to access their Webex sites. Additionally, users are unable to start/join/schedule meetings. We are working towards restoring services and apologize for the inconvenience this may cause.

Engineering is investigating an issue which is preventing some users from successfully logging into Webex Control Hub. Some users may be able to log in however the transaction is taking longer than normal. We are working to restore services as soon as possible and we apologize for the inconvenience.