We’ve addressed the issue that caused event ingestion and retrieval delays for some customers in North America since 7:41 AM PDT (UTC -07:00). Real-time processing has resumed, and all queued events are now persisted and published. Some downstream tools, including Automation/Workflow, may take a little more time to fully reflect the recovered state. We’re continuing to monitor stability closely. The information on this page reflects our understanding of the incident and impact at the time of the update.
We're currently investigating an issue affecting users' ability to receive incoming emails into Slack, caused by some issues with our email ingestion pipeline. We're sorry for any inconvenience this is causing, our team is actively working on a fix and we'll share an update as soon as we have more information.
We’re aware of an issue affecting Workflows that include 'refer to a message link'. Users with these workflows are unable to send a message to a channel, and will receive an ‘Input Validation Error’ when trying to perform this step. We’re actively investigating this issue and will provide an update in 30 minutes or sooner if more information becomes available.