Outage in Ambra

Ambra Incident

Resolved Minor
March 14, 2024 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have received reports of issues on the Ambra platform related to upload forms/custom fields. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/14/2024 05:54PM

The incident has been fully resolved and service is back to normal levels. Our team will be conducting a root cause analysis and sharing as soon as possible. We will continue to monitor the situation to ensure there are no further issues.

MONITORING 7 months ago - at 03/14/2024 05:43PM

The code backout has been performed. . We will continue to monitor the situation to ensure there are no further issues.

IDENTIFIED 7 months ago - at 03/14/2024 05:38PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 03/14/2024 04:52PM

We are continuing to work on the backout of this logic. Additional information will be provided as soon as it is available.

IDENTIFIED 7 months ago - at 03/14/2024 03:59PM

The issue has been identified and the team is working towards backing out a code change related to custom fields containing condition logic. Additional information will be provided as soon as it is available.

INVESTIGATING 7 months ago - at 03/14/2024 03:43PM

We have received reports of issues on the Ambra platform related to upload forms/custom fields. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.

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