Outage in Bandwidth

Off-Net Porting Impairment

Minor
November 22, 2024 - Started about 18 hours ago
Official incident page

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Outage Details

We’ve identified an issue with off net porting resulting in 24 hour delay activation option malfunctioning. We’re engaged with our partner on the issue.
Latest Updates ( sorted recent to last )
IDENTIFIED about 15 hours ago - at 11/22/2024 08:30PM

We've identified the issue and we're working on deploying a fix. This is currently scheduled to be complete by Monday morning. Until the issue is resolved, guidance is to avoid using the 24 hour delay option in the BW App, as this will trigger the port immediately. If customers need a port delayed, please call our teams or open a support ticket.

IDENTIFIED about 18 hours ago - at 11/22/2024 06:17PM

We’ve identified an issue with off net porting resulting in 24 hour delay activation option malfunctioning. We’re engaged with our partner on the issue.

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