Outage in Blackbaud

Active Issue Alert – Blackbaud Learning Management System - 000572607

Resolved Minor
December 11, 2024 - Started about 6 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 12/11/2024 07:22PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED about 5 hours ago - at 12/11/2024 06:58PM

We have identified an issue impacting our customers. Saving decimal values in the course credit field is rounding decimal values to a whole number. Our engineers are working to resolve the issue.

IDENTIFIED about 6 hours ago - at 12/11/2024 05:18PM

We have identified an issue impacting our customers. Saving decimal values in the course credit field is rounding decimal values to a whole number. Our engineers are working to resolve the issue.

INVESTIGATING about 6 hours ago - at 12/11/2024 05:05PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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