Outage in Canva
Some users may have issues accessing designs on Canva
Resolved MajorIncident Report
Summary AI Generated
Canva experienced a major incident where users were unable to access or open their design files across multiple devices and platforms, affecting the View Designs and Edit Designs components. Users reported that designs wouldn't load even after clearing browser cache, preventing them from working on their projects entirely. The issue was identified and resolved by engineers within 42 minutes.
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 06/09/2026 04:19AM
This incident has been resolved.
IDENTIFIED
about 9 hours ago - at 06/09/2026 03:45AM
The issue has been identified and our engineers are working to implement a fix.
INVESTIGATING
about 9 hours ago - at 06/09/2026 03:41AM
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
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