Outage in Channable

Google Ads: Issues with retrieving the results of the operations

Resolved Minor
July 29, 2022 - Started over 3 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently observing issues with retrieving the results of the operations that we send to Google. All of these requests are currently failing. Because of this, we are currently unable to finish running text and shopping ads generators. We are in contact with Google to resolve the situation.
Components affected
Channable Ads

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Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 07/29/2022 03:03PM

We have rerun all the failed generators and we are monitoring. Most of them have succeeded but the service still seems unstable. We will continue rerunning the failed generators.

IDENTIFIED over 3 years ago - at 07/29/2022 12:43PM

We are observing that we can successfully retrieve the results of the operations that we send to Google now.
We are currently rerunning all the failed generators.

INVESTIGATING over 3 years ago - at 07/29/2022 11:41AM

We are continuing to investigate this issue

INVESTIGATING over 3 years ago - at 07/29/2022 07:53AM

We are currently observing issues with retrieving the results of the operations that we send to Google.
All of these requests are currently failing.
Because of this, we are currently unable to finish running text and shopping ads generators.

We are in contact with Google to resolve the situation.

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